Category: | Car repair, |
---|---|
Address: | 697 Metro Park Cir Unit #4, Lewisville, TX 75057, United States |
Phone: | (682) 300-1676 |
Monday: | 7:30 AM – 7:30 PM |
---|---|
Tuesday: | 7:30 AM – 8:00 PM |
Wednesday: | 7:30 AM – 8:00 PM |
Thursday: | 7:30 AM – 8:00 PM |
Friday: | 7:30 AM – 8:00 PM |
Saturday: | 8:00 AM – 8:00 PM |
Sunday: | 10:00 AM – 4:00 PM |
I have taken my car to JC Auto Repair numerous times and spent a total of $3,054 in repairs to be done (all ignition coils, all fuel injectors, all spark plugs, CVT transmission flush, oil change, new battery, etc.) I kept coming back with the same problems and engine light still on. I mentioned multiple times that I think it's the catalytic converter and he said "No, it's too new" and wouldn't even consider that being an issue. I bought new O2 Sensors for upstream and downstream and asked JC Auto if they could put them on because I had the part already - he wanted to charge me $168, which I ended up doing it myself that took less than 5 minutes. After spending $3,000 over a six month period, I found that unbelievable to charge that for a 5 minute job. Finally, I took my car to TWO different shops for second/third opinions. Well, turns out the problem is my catalytic converter and it needs replaced. I could have replaced it with the $3,000 that I had just spend on a number of other repairs that could have waited to be repaired, if they even needed to be.
THEN, I called to get receipts of the work done (since I was never given one, ever) and Juan says he'll call me back - haven't heard anything. I need to have a waiver through the DMV since I can't pass inspection with the catalytic converter messed up, which requires me to show proof of the repairs done. Apparently, I can't even get them to cooperate and provide those to me.
It's just a huge disappointment, because at first I loved this shop and everyone was nice and very reasonable with pricing. They would always get my car in quick when it had an issue. I feel like that changed quickly after the third or fourth time I had to bring my car in. They are good people, but I will not be taking my car back to this shop after my experience.
Great job love services you provide car is running great no problems will recommend JC Auto Repair all the time he takes pride in his work. Thanks Again
Juan Carlos is awesome! He knows his cars and will make sure you know what needs to be fixed. He is very reasonable in pricing and will make sure you are a satisfied customer. I highly recommend him to anyone looking to get their car fixed from something small to something big. You will not be disappointed.
Great service quality parts on my 325i and F150 Carlos fixed my car at my house because I couldn’t come to shop. 5 Star service.
Juan Carlos is The Man!!! He has repaired all of my family's vehicles, which consists of: Audi, Hummer and Honda. He is very professional, reasonable and always deliver on time. I will continue to use his services, even though I have warranty on 2 of the vehicles. He is extremely knowledgeable about any vehicle including foreign. Unlike many repair shops, Juan Carlos takes his time in explaining what the problem is or are, and will also inform you of other problems that the vehicle may have, before repairing without your permission. Plus, he is a great person.
Very knowledgeable with any vehicle old or new domestic or import! Great service and repair prices! Keeps the customers informed!