Address: 105 Hunters Ln Ste 100, Friendswood, TX 77546, USA
“I am writing this two days since the review below. I will say that in my discussions with Matt today it seems that he was understanding of my concerns and will be working to resolve my concerns. I must also say that the review from a few months ago was resolved in a very positive manner and I should have communicated this at that time. I must also add that Derek while dealing with difficult life events made every effort to help me work through a claim and the renewal of my various insurance policies I have with 1st Agency ( Matt's Agency). I am confident based on my interaction and the opening of Matt that he and his team will be successful in addressing my insurance needs in the future! --------------------------------------------------------------------------------------------------------- Well here we are 3 months later. May be I am a slow learner! I went through Matt's agency and as I was deciding to re-up my home insurance I got first rate service so they could sell me on this policy. Now that I purchased the policy and I have found a significant error on the part of the agent no one has called me back after two visits today and multiple messages being left. To be fair the agent I was dealing with has been dealing with much more important events however it is Matt I have tried to reach to correct this error and I have not heard back from him. I have called several times over several weeks ...for an agent to call me re: reviewing my auto policy I have with them to determine if I need different coverage to manage the costs...in short no call tried to talk to Matt would not let me talk to him. Fairly rude on the phone . Going in this morning to see if I can get a face to face with and agent will keep reviewing readers in the loop...they say they are busy with Harvey but I know the TPA are not from the local office --local office has not influence in the storm process”
Address: 105 Hunters Ln #108, Friendswood, TX 77546, USA
“We had the best experience with Fred Lewis. He listened to what we needed and wanted. He was patient, honest, and trustworthy. We're now in the home of our dreams and have Fred to thank for it. I HIGHLY recommend using him and Prince Properties!”
1 million customers
find businesses on BusinessYab every month.
500 businesses
join BusinessYab every day.
BusinessYab helps you…