| Category: | Car repair, |
|---|---|
| Address: | 2525 Texoma Pkwy, Sherman, TX 75090, USA |
| Postal code: | 75090 |
| Phone: | (800) 259-3560 |
| Website: | https://www.bobutterford.net/ |
| Monday: | 7:30 AM – 6:00 PM |
|---|---|
| Tuesday: | 7:30 AM – 6:00 PM |
| Wednesday: | 7:30 AM – 6:00 PM |
| Thursday: | 7:30 AM – 6:00 PM |
| Friday: | 7:30 AM – 6:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
Good overall. Lost track of my status. Went beyond estimated time of completion. No call to update. Didn’t know they were out of the manufacture parts until I called for an update. Once i called, a week later, only then did realized they didn’t have the parts. They immediately ordered aftermarket and had it done fast within 24 hours. They are super busy, prob no fault of their own, it’s just ford and supply issues. Will use again.
From top to bottom, an absolutely stellar organization. Every experience I've had with them has been fantastic.
They are the nicest, most professional and courteous people I get to deal with. Even when they make mistakes, they're quick to fix. Quick to apologize and just downright good folks
Great all around experience. Jason W took care of everything for me handled my warranty company and got me taken care of. Best customer experience I’ve had this far with any dealership I’ve worked with. Look forward to doing business with him in the future. If you need a contact at Bob Utter Service I highly recommend Jason W.