Address: 11130 Gulf Fwy Ste 320, Houston, TX 77034, USA
“The staff were very friendly throughout the entire process. Kevin made sure that my experience with the rental was up to standard and even asked if there was anything else that could have been done better. Kevin also offered to have someone drive me to pick up my vehicle at the body shop. Aaron (the driver) was extremely polite and actually held small talk so that the ride there wasn't an awkward experience. Keep up the awesome job!”
Address: 8601 Panair St, Houston, TX 77061, USA
“I have travelled in and out of Houston a dozen times and there is a guy name Forrest at this location. I wanted to recognize him personally because he goes completely out of his way to help his customers out. He actually remembers his customers and he is there to HELP which is rare now days. You could just tell he was good at his job - the best I'd say. I'm beyond impressed with the service at this location. They always have a happy staff and a great selection of cars. The shuttle to and from the airport is fast and you never have to wait.”
Address: 8601 Panair St, Houston, TX 77061, USA
“At this location I've seen Lexus GX, Bmw X5, X3, Jaguar Fpace, porsche, mb c class, e class, they've got a nice variety, small branch but busy.”
Address: 8620 Panair St, Houston, TX 77061, USA
“Everyone was friendly, quick and knew how to do their jobs. Not something you can say for many rental places. Ron, in particular, was great to work with, helpful and personable. Will definitely use Thrifty again!”
Address: 8100 Monroe Blvd, Houston, TX 77061, USA
“We had a very pleasant experience when our family arrived at Hertz. We had 6 people and 2 cars which were ready and waiting for us as we arrived. Kenneth, the Courtesy Bus Driver, was fantastic picking us up at the airport and loaded all our luggage with a big smile on his face. That hasn't been our experience with other Hertz airport pickups in other cities. We felt his customer service was outstanding and appreciated his time and friendly conversation.”
Address: 7714 Airport Blvd, Houston, TX 77061, USA
“Incredible customer service!! I pulled into the rental car return lane in my minivan packed full of kids and luggage, and in the pouring rain, and instead of making us unload and take the shuttle, an Avis employee hopped in the driver's seat, and drove us in the minivan to departures!! My wife, kids and I were so thankful for this kind gesture, and excellent service!”
Address: 7675 Airport Blvd, Houston, TX 77061, USA
“These guys have awesome customer service I can tell they take great care of everybody comes to these stores. Because of Edward and heaven I'm turning in my car enterprise in coming here this weekend because they took very good care of one of our other employees.”
Address: 7600 Airport Blvd, Houston, TX 77061, USA
“Rented from Hobby Airport location in Houston. Very friendly staff, good selection of vehicles, and fast service. Only reason for not giving 5 stars is the location has no provision for if you are being dropped off by a friend. There is no entry marked for "pickup", and no place to park. The only entry is marked as "rental car return", so very confusing for dropping someone off. Otherwise, very good company.”
Address: William P. Hobby Airport (HOU), 7714 Airport Blvd, Houston, TX 77061, USA
“I my flight landed at Houston's Hobby Airport & somehow, my vehicle rental reservation was made at Houston's Intercontinental Airport. A mistake on my part. The good Avis/Budget folks at Hobby changed my reservation & somehow managed to save me a few bucks. I greatly appreciate their professionalism.”
Address: 7600 Airport Blvd, Houston, TX 77061, USA
“This location is off-airport but literally a four minute shuttle ride to their facility. Despite the other reviews I have read, the staff were very friendly and got me in the car and on my way in a matter of five minutes...and with a bottle of water to boot. The car was clean and waiting at the front door after I checked in. The return process was seamless but a little crazy as they direct you to lines of other cars recently returned. This location clearly rents a LOT of cars! The shuttle stop to return to the airport is nearby and the shuttles constantly run. Overall, a great experience and I would definitely rent from Alamo at Hobby again in the future.”
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