Address: 6877 Will Clayton Pkwy, Humble, TX 77338, USA
“I was very nervous heading into my experience with avail. As a 20 year old, renting a car can be extremely expensive to say the least. Not with Avail, not only was it super affordable but it was extremely convenient and give me one of the best services I could’ve asked for. I will definitely recommend everyone to use it and the customer service is one of the best I have ever seen. Will definitely use again!”
Address: 6855 Will Clayton Pkwy, Humble, TX 77338, USA
“My rating is for Kendall and Aaron on the Enterprise Truck Rental Commercial side of this location. They are the best! Their customer service is outstanding. Hopefully the car rental side will exceed my expectations some day too.”
Address: 6875 Will Clayton Pkwy, Humble, TX 77338, USA
“I was looking for a reasonable/cheap minivan rental for a family of 5 vacation, found a deal through Hotwire with ace rental car ps: it is AVR (airport van rental) but they use ace facility .after I read the reviews I was afraid of the worst I called the day before and confirmed with Melba she gave me the procedure and what to do once we collect bags. I called after we got the bags a nice lady answered and said the shuttle will turn right back just give it a 10 minutes and it was nice clean ford transit shuttle Atelier hotel sign on so when you call make sure to get the description and the exact door 115A,the driver was very polite and helpful we got to the facility we found hour car ready by the mIn lobby entrance nice clean 2018 grand caravan new tires and full tank of gas sign the papers did walk around for any damages and got on my way . And because of the cold weather in Chicago (vortex week) my flight got canceled so I called to extend an extra day they were so helpful and got a break in the price. They close at 4:00 pm so if you have kids or big group drop them off at airport first and one person can mange the way back . I got a hotel room across the street so I dropped the key in after hours box and walked .thank you guys for making it easy and stress free My advice especially for families plan ahead do your homework .”
Address: 6875 Will Clayton Pkwy, Humble, TX 77338, USA
“After reading all the negative reviews, I was a bit worried after booking a 12 seater van at AVR, Houston. Fortunately, we had a good experience. I received a call to confirm the reservation a couple of days before the rental. Van was ready for us, clean and in good condition. Tires looked new. I would have given 5 stars but for the confusion during pickup with the documents needed to get the unlimited miles and decline rental insurance. Wish they had that information online. That said, I would definitely consider AVR Houston again. For future renters: 1. To get unlimited miles, you need to provide proof that you live 120 miles away (license and recent utility bills) 2. If you are planning to decline AVR insurance coverage, be ready to have someone from your insurance company confirm that your insurance will in fact cover the rental van.”
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