Address: 5012 E 3rd St, Katy, TX 77493, USA
“It is becoming more and more rare that companies truly prioritize customer service. I was having a terrible day. People make mistakes and car issues are rarely expected. We thought it was one issue but it turned out to be both front wheel bearings. I was having a bad customer service experience, partly because I have been taken advantage of and over charged from other mechanics in the past and it’s caused me to be distrustful. The manager at Discount Car Care Katy Mills called me and apologized. Right off the bat before asking me any questions. Just apologized for the fact that I was having a bad customer service experience. Then he went above and beyond to turn my experience into a positive one. Got parts delivered over a holiday weekend and got me back on the road asap. These guys are awesome! Highly recommend! Customer for life.”
Address: 5026 E 3rd St, Katy, TX 77493, USA
“Price, service and quality are above and beyond at Texas Mattress Makers!! (Superb!) We live in central Oklahoma, 7 hours away from Houston and we were recommended to Texas Mattress Makers from a friend. From our phone call, to our salesman insisting that we make a drive to see and be fitted for the right mattress. The trip was 14 hours round trip and well worth it!! During our whole experience our salesmanship main concern is that we were getting what we wanted and we would be pleased with our purchase. Never once was pushy! He treated us like we were long time friends. Our mattress was a custom 158 inches wide double king. All one mattress! We saved over 75% buying from Texas Mattress Makers vs retail stores. Our total experience was awesome from buying the mattress to picking it up at the warehouse! We totally recommend Texas Mattress Makers!!”
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