Address: 5012 E 3rd St, Katy, TX 77493, USA
“It is becoming more and more rare that companies truly prioritize customer service. I was having a terrible day. People make mistakes and car issues are rarely expected. We thought it was one issue but it turned out to be both front wheel bearings. I was having a bad customer service experience, partly because I have been taken advantage of and over charged from other mechanics in the past and it’s caused me to be distrustful. The manager at Discount Car Care Katy Mills called me and apologized. Right off the bat before asking me any questions. Just apologized for the fact that I was having a bad customer service experience. Then he went above and beyond to turn my experience into a positive one. Got parts delivered over a holiday weekend and got me back on the road asap. These guys are awesome! Highly recommend! Customer for life.”
Address: 5333 E 5th St, Katy, TX 77493, USA
“This is Jonathan Welch. For some reason the displayed name was my mom's. Anyways, the staff here were very friendly, had quality work, and have very reasonable prices. I would highly recommend them to anyone and will be taking my vehicle back here if it needs any future service. They replaced a heater core on my 98 ford expedition, and completed it fast and efficiently. Thanks again for the great job!”
Address: 1111 Katyland Dr, Katy, TX 77493, USA
“Love this shop! They always get me in and out and the manager josh is the best!”
Address: 1111 Katyland Dr, Katy, TX 77493, USA
“Great place, fixed my Nissan a few years ago and now checked over my Silverado and found repairs needed. Honest and very pleasant to work with. would give them 10 stars!”
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