Navy Federal Credit Union

(5 Reviews)
20070 Gulf Fwy, Webster, TX 77598, USA

(888) 842-6328


Contact and Address

Category: Bank,
Address: 20070 Gulf Fwy, Webster, TX 77598, USA
Postal code: 77598
Phone: (888) 842-6328
Website: https://www.navyfederal.org/branches-atms/locations/usa/tx/webster/wbs/

Hours:

Monday:9:00 AM – 5:00 PM
Tuesday:9:00 AM – 5:00 PM
Wednesday:9:00 AM – 5:00 PM
Thursday:9:00 AM – 5:00 PM
Friday:9:00 AM – 5:00 PM
Saturday:9:00 AM – 1:00 PM
Sunday:Closed

Location & routing

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Most Recent Reviews


  • (February 5, 2020, 11:20 am)

    Very helpful, knowledgable, nice, and easy to open an account


  • (November 19, 2019, 8:27 pm)

    Always helpful, great service included


  • (October 26, 2019, 3:04 pm)

    I absolutely love NFCU and I've been member since 2008. I normally call and have transactions handled by call center customer service. Today I had to travel 3 cities over to visit Webster Branch. I was called by branch rep Lisa Uribe. Because I always am satisfied with service received from NFCU, I thought this would be the same case. NOW I was told prior to visiting that I would need to come in to have my request expedited more quickly therefore my request was doable. However, Bank Rep. Lisa Uribe greeted me nice enough however when she asked me the reason for my visit and then peered into my bank account, I watched in horror as she literally scrutinized it for 30 minutes and interrogated me with questions. This is after AFTER I explained that CALL CENTER REP SENT ME. She amplified her voice to say my remaining balance and direct deposit amount so loud that customers waiting looked up. She had me to sit there all that time and told me in a condescending manner which other financial parties I deal with. How I should send money to my kids and everything else I did not ask or care to know but i thanked her for the information. So when the conversation turned back on subject, (of course she should have the appropriate forms on her desk by now right?) She called someone on the phone and asked a constructive question which hints say no. The answering party on the other line caught on and said no. I wanted the humiliation to end. I thanked her although she was unwilling to help me in the first place and she smiled and told me have a wonderful day despite being unwilling to help me and turned her back. I drove 3 cities back home feeling devalued as a customer, humiliated and embarrassed. I love NFCU but feel that she should be counseled on racial profiling. This entire branch should be because in my experience this is my first time feeling that my business is not wanted. I've made 3 visit reluctantly and this is how I feel after dealing there. I wanted to be sure it wasnt me so I waited outside to ask other African Americans if they feel valued there. 2 said no they do not feel valued. The other said he does not either but one time there was a nice rep he had serve him. Other than that no respect. I would like NFCU to investigate this because in this region, branches are very few. Thank you and I still love NFCU. I am very disappointed in my treatment by her and btw she is Hispanic not caucasian. I love all people but this was the only way to explain this horrible experience. I refer to this location as the TMI Branch. Too much Information they want to see, which has nothing to do with your present transaction request and not willing to apply action just nosey around about your financial status. Lisa Uribe is the only reason NFCU lost one star other than that you cannot go wrong dealing with this bank. I love NFCU.


  • (September 3, 2019, 3:26 am)

    Credit unions are always better than banks as far as customer service. I have been very happy Navy Federal customer service.


  • (March 25, 2019, 9:36 am)

    Best service every single time.

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Photos of Navy Federal Credit Union

Navy Federal Credit Union | 20070 Gulf Fwy, Webster, TX 77598, USA | Phone: (888) 842-6328
Navy Federal Credit Union | 20070 Gulf Fwy, Webster, TX 77598, USA | Phone: (888) 842-6328
Navy Federal Credit Union | 20070 Gulf Fwy, Webster, TX 77598, USA | Phone: (888) 842-6328
Navy Federal Credit Union | 20070 Gulf Fwy, Webster, TX 77598, USA | Phone: (888) 842-6328
Navy Federal Credit Union | 20070 Gulf Fwy, Webster, TX 77598, USA | Phone: (888) 842-6328

Navy Federal Credit Union On the Web

Contact Us | Navy Federal Credit Union

Since 1933, Navy Federal Credit Union has grown from 7 members to over 8 million members. And, since that time, our vision statement has remained focused on serving our unique field of membership: "Be the most preferred and trusted financial institution serving the military and their families."


Navy Federal Credit Union | Banking, Loans, Mortgages & Credit Cards

Navy Federal Credit Union is an armed forces bank serving the Navy, Army, Marine Corps, Air Force, Coast Guard, veterans, DoD Since 1933, Navy Federal Credit Union has grown from 7 members to over 8 million members. 24/7 Member Services: 1-888-842-6328 Routing Number: 256074974.


U.S. and International Phone Numbers | Navy Federal Credit Union

Since 1933, Navy Federal Credit Union has grown from 7 members to over 8 million members. And, since that time, our vision statement has remained focused on serving our unique field of membership: "Be the most preferred and trusted financial institution serving the military and their families."


Navy Federal Credit Union - Home | Facebook

Navy Federal Credit Union, Vienna, Virginia. 1.1M likes. AboutSee all. +1 888-842-6328. Contact Navy Federal Credit Union on Messenger.


Navy Federal Credit Union (@navyfederal) • Фото и видео в Instagram

Посмотрите 824 фото и видео Navy Federal Credit Union (@navyfederal).


Navy Federal Credit Union Locations - Hours - ATM - Drive Through...

The Navy FCU has 306 locations. Find their hours of operation, map locations, ATM access, drive through hours, lobby access and phone numbers right here. (888) 842-6328.


Navy Federal Credit Union - Home Page

The Perfect Gift is a Navy Federal Gift Card. No purchase fees. Safer than cash.


800 Number for Navy Federal Credit Union

1-888-842-6328. Welcome to Navy Federal Credit Union. Please enter your access number or social security number followed by the Pound sign. If you're calling without your access number, just press Pound. For checking, checking line of credit, and red debit cards, press 1.


Navy Federal Credit Union - 2019 All You Need to Know... - Yelp

Navy Federal Credit Union is the world's largest credit union and is proud to serve the financial needs of the Armed Forces, Department of Defense, veterans, and their families worldwide. We offer low-rate auto and home loans, credit cards, private student loans and a variety of savings products. Join today.


Top 121 Reviews about Navy Federal Credit Union

Navy Federal Credit Union was founded in 1933 with seven members and has grown to have 5 million today. Members must be affiliated with the Department Membership benefits: There are a variety of promotions and benefits for Navy Federal Credit Union members including low loan rates, loan and...