DFW Airport Valet

SUCH A POSITIVE EXPERIENCE WITH DFW VALET!! CUSTOMER FOR LIFE!! LIZ HELPED MAKE CHANGES NEEDED WITH A SMILE IN HER VOICE! LATISSA GREETED ME AT THE AIRPORT ON 7/2 WITH A SMILE & FELT LIKE WE WERE OLD FRIENDS! CLINT HAD MY CAR READY 7/4 WITH THE AC KEEPING IT COOL & GREETED ME WITH A SMILE & WELCOME BACK 7/26. EVEN REMEMBERED OUR LAST DISCUSSION WHEN I RETURNED! SO PROFESSIONAL! EXCELLENT EXCELLENT SERVICE!! EXCELLENT EMPLOYEES!!! CUSTOMER FOR LIFE!!

I’ve used DFW valet several times. I had one bad experience with customer service when I called when my car wasn’t there when I landed. Since then I’ve used DFW multiple times and they’ve been outstanding. Tim Taylor the GM has gone out of his way to make sure customer service has been great

DFW Valet is awesome. I had the same attendant for drop off and pickup and he went above and beyond. I wish I remembered to get his name. The app worked perfectly. My return flight had huge delays and changes and vehicle was still there when I arrived. Definitely recommend.

The whole process was smooth and quick. During drop-off I had to wait a bit (less than 2 minutes) because the attendant was helping a mother get herself situated with the baby & the stroller, the luggage, and extra baby bags she had. He did acknowledge me as soon as he saw me, and informed me that he would help me as soon as he could. I did appreciate that he did not just check the lady's car in, but actually helped her, even if it meant I had to wait a couple of minutes.

After I landed, I received a text with information about my vehicle before the plane had even parked at the gate. My luggage took almost 30 minutes to come out, yet the attendant was glad to see me and offered me some complimentary water as well as to help me with my luggage. He showed me where my car was parked and made sure I was good to go before walking away.

I loved DFW Airport Valet! I love that they bring the car to their location nearest your landing gate! So helpful not to have to go to a different terminal to get your car. While waiting for your car, they offer you a water. This is great stuff! Worth every penny.