Category: | Furniture store, Home goods store, Store, Hardware store, Furniture store, Home goods store, Store, |
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Address: | 3450 Grapevine Mills Pkwy, Grapevine, TX 76051, USA |
Postal code: | 76051 |
Phone: | (972) 539-8072 |
Website: | https://www.la-z-boy.com/DFW |
Monday: | 10:00 AM – 9:00 PM |
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Tuesday: | 10:00 AM – 9:00 PM |
Wednesday: | 10:00 AM – 9:00 PM |
Thursday: | 10:00 AM – 9:00 PM |
Friday: | 10:00 AM – 9:00 PM |
Saturday: | 10:00 AM – 8:00 PM |
Sunday: | 12:00 – 6:00 PM |
I was walking through the store and couldn't find something I was looking for. A very nice gentleman by the name of David approached me and asked me if I needed some help. It blew me away that he stayed with me through the entire store making sure I had everything I needed for my home project.
Then when we got to the register a very sweet lady by the name of Shawna helped us and was very polite and kind and asked us how our day was and was kind enough to ask if we needed any help out to our car. It's rare that you find service like this these days. I felt like I was at the Nordstrom of Home Improvement stores.
The employees at this store are always very helpful and kind. The store is very clean and I really enjoy going to this Lowe's location.
07/21/22 - Update... I needed a key cut and I asked 3 guys that were together for help and Dan the Man stepped right up and said "I'll do it!". Then he assisted me with my dry wall needs. What a GREAT guy!
I'll tell ya... EVERY SINGLE EMPLOYEE at this Lowe's store is SO nice and SO friendly! I love it!
Good job upper management! You're hiring the right people.
And... the pace of the leader is the pace of the pack! You're doing something right! 😃👍🏼
Enjoy coming to Lowe's and I rented the carpet cleaning machine and was well worth it too. Great product!!
I prefer Lowes for home projects, residential use. I don't think I have ever been disappointed walking into, or out of a Lowe's.
Love shopping at Lowe's. The staff is always knowledgeable and friendly, they have everything a DIYer could need and it's just a great place especially the garden department. 🌱❤️
Easy to navigate through the store and find items. Help is always available too.
I've been a customer for more than 20 years now.
John was extremely helpful, knowledgeable and friendly. I particularly appreciated the way he allowed us to browse without any pressure. We had a very pleasant experience.
Was shopping for new recliners similar to ones we had 15 years ago. La-Z-Boy still makes them.
We happily purchased two and a coffee table.
At the time of purchase we informed the sales person that I would pick up the items at their warehouse. After we left the store my wife looked at the receipt and noticed we were charged $100.00 for Guardian for each recliner.
An additional $200.00 for something we did not ask for. The sales person didn’t even ask if it was something we were interested in purchasing. She took it upon herself to pad the sale. Needless to say we are not happy.
We came in casually looking for a recliner for my husband’s home office and had a very pleasant experience thanks to John LaRose! He was not pushy and we didn’t feel pressured at all. He was very knowledgeable about the products and answered our questions thoughtfully. We ordered a recliner and a couch!
We had a good experience with our purchase. Our sales guy was super knowledgeable and didn't pressure us at all. The quality of the furniture is the best. They were very patient and went out of their extra way which speaks volumes to us. Furniture is an investment and our purchase was one we are glad to have made.