Category: | Store, |
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Address: | 5200 Airport Fwy # A, Haltom City, TX 76117, USA |
Postal code: | 76117 |
Phone: | (817) 834-7727 |
Website: | https://www.jrspaservice.com/ |
Patrick showed up the first time to fix a broken pump. He found a bad leake in the shell on my Strong SPA. They quickly ordered a repair kit to fix the crack. Brad took excellent care performing level III tech support. Outstanding service!! Thank you! You guys rock!!
I could not be happier with the service provided by JR Spas! I contacted several other spa companies (including the manufacturer) and no one else even got back to me. My spa was diagnosed and repaired in less than 45 minutes! Highly recommended! Great customer service, great repair work, great price! Thank you JR Spas!
After calling numerous other businesses seeking Spa repair I finally found JR Spas. After explaining my situation the tech said the issue sounded like a setting on my newly installed spa pack. She was very helpful and assisted me in choosing the correct setting so that my spa pack worked as intended. She was both friendly as well as knowledgeable and was a true life saver after trying to figure out for two days what was wrong. Thank you JR Spas !
Our technician, Joe, was wonderful! We had leaking jet lines in our Jacuzzi tub that had to be fixed quickly, as we were in the process of selling our home. Joe diagnosed the issue quickly, coordinated with his manager, as well as their construction arm, to fully fix the issue, and communicated with me on a regular basis to be sure we were in the loop and understood the process. (One night he even called me at 8:30pm just to check in and give us an updated timeline on repairs.) He fixed our issue in less time and for less cost than originally estimated. He walked us through the process of function testing 24 hours after the repair to verify that the leak was fixed, and called to be sure everything was working properly after we function tested. We're very happy with the service and communication! Thank you!