Address: 7604 Denton Hwy, Watauga, TX 76148, USA
“Long Story short! We have been to this location several times - to pick out my engagement ring to picking out my wedding band. Jeremy is everything!! From my understanding he is the new assistant manager.. he knows his stuff - super personable, professional - this is customer service at its finest! We were going to order my wedding band online - but we wanted to make sure Jeremy got the sale since he helped choose the band for my ring and went and bought it in the store.. Please keep Jeremy!! The End!”
Address: 10531 S 15th St #101, Bellevue, NE 68123, USA
“I ordered my wedding ring through them and it turned out amazing, exactly the way I wanted it. I have put on some weight and my ring was no longer fitting me so I went to have it resized. It seemed great at first, I was told it would be done in about a week and they would give me a call back to come pick it up. I waited a week and 2 days before trying to call them but no one answered. I tried to go to the store that I dropped the ring off at and they had changed their hours but it wasn’t posted on the store. I went online a found they had posted there that their store hours changed dramatically. I filled out the online contact form and waited for a reply. I was told they hadn’t even gotten to it yet but it would be done the following week on Wednesday and I would get a call. I waited until Friday the following week and called them to find out what’s going on since I still hadn’t been contacted about the ring being done. I was told it had gotten done and I could pick it up the following week. This is also when I was informed that the resizing was going to cost $60. This is 3 weeks after I originally took the ring in and told a week. I had to initiate every contact when they told me they would let me know. They made a wonderful ring that I am very happy with, but their customer service leaves much to be desired. Update: I talked to the owner and he saw that the communication had broken down. He promises to take steps to improve and I feel he was genuine. He made it better and they did a great job resizing the ring. I’m happy with the ring, and I believe the apology about the communication. I would definitely bring my business back. I respect when someone has the character to admit they messed up and would fix it to make it better.”
Address: 8004 Denton Hwy #148, Watauga, TX 76148, USA
“went on 7/11/2020, very good selection and reasonably priced. if you’re into numismatics, this shop has virtually everything. the guy working is also very knowledgeable about coins/bullion/other numismatics.”
Address: 6500 Denton Hwy A3, Watauga, TX 76148, USA
“Ruben is the best jeweler in the Dallas Fort Worth area. You will not find a better person and all his staff are awesome. I promise you will never be disappointed in craftsmanship or friendliness of his employees. One big family awesome people. Highly recommended.”
Address: 6707 Rufe Snow Dr Ste 10, Watauga, TX 76148, USA
“Great Company to work with. Called on silver pricing. Lowest price currently and had the Qty. I needed. Easy transaction!! Will definitely continue to buy silver from them as I grow my portfolio!!! You should Too!!!”
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