Address: | 4117 McKinney Falls Pkwy, Austin, TX 78744, USA |
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Postal code: | 78744 |
Phone: | (800) 463-3339 |
Website: | https://www.fedex.com/ |
Monday: | 9:00 AM – 9:00 PM |
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Tuesday: | 9:00 AM – 9:00 PM |
Wednesday: | 9:00 AM – 9:00 PM |
Thursday: | 9:00 AM – 9:00 PM |
Friday: | 9:00 AM – 9:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | Closed |
Saturday crew this past weekend went ABOVE and BEYOND when it comes to customer service. Fedex should be proud to call that crew part of their team. I had packages that were delayed and I showed up and hit the buzzer on a prayer. They answered and were so helpful. Felt like they dropped everything just to help me, that is huge nowadays. Needless to say this restored my faith in Fedex even with 3 of the 8 packages I had still lost. a HUGE thank you to this team.
It was a terrific experience, I was having a really hard time shipping something due to it containing a battery and they were able to help me through the process quickly and effectively.