Top Local Businesses and places in Main street, Thrall, Williamson county, Texas, United states

City of Thrall

Address: 104 Main St, Thrall, TX 76578, USA

“Hi, I came by on 9-16-22 to address an issue that I had from a previous ticket months back. Let me start off by saying that I live an hour away and drove all the way over to the municipal building only to be turned away. I was infuriated although I did not show my anger to the clerk; although she did was make it make me more angry. I had called 7 times, no answer. The lady told me that she was new and when I walked in she was on the phone.. Okay no big deal, I understand. However, after the phone call ended the lady greeted me as did I. Then the phone rang again and instead of putting the person on hold she proceeded to take their phone call, didn't tell me anything (like "one moment please, or anything like that) leaving me waiting, again, in an unprofessional manner. When she ended the call I told her what my issue was and she immediately was like "oh I nothing about that, you'll have to come back". I live an HOUR away and I told her that. She then proceeded to tell me that I needed to go online and find the other clerks email, MYSELF, and didn't show any effort of helping. Not until I kept telling her that I did not know the website or how to find that information; then did she try and help. Main issues: • The phone system. You should have an option to put people on hold if you do not. (I wouldn't have wasted my time or gas if the option was available). • Better training. The lady was very kind but obviously just thrown on the job, and all over the place. I know that she meant well but everything was handled in an unprofessional manner. • The reason I came. I was issued a ticket back in May and had the ticket dismissed. However, I'm assuming it was a clerical error because that ticket was never dismissed and is on my driving, noted as a conviction. That was 4 months ago.. I certainly hope that one mistake did not raise my car insurance (because that would not be fair). Nonetheless, I will be calling come this Monday and I hope that the other lady can help me with my issue. Because I would certainly hate to have to drive another hour out of my way and miss a day of work. Have a wonderful day.”

St John Lutheran Church

Address: 409 Main St, Thrall, TX 76578, USA

“Great worship, fellowship , leadership in a local church . Good youth programs.”

Thrall Fire Department

Address: 214 Main St, Thrall, TX 76578, USA