Address: 5496 University Ave, San Diego, CA 92105, USA
“Top Notch Great prices and fast work”
Address: 2153 Old Greenbrier Rd, Chesapeake, VA 23320, USA
“We were looking for trucks before and found this place and decided to check out the Tacoma that they had. Mike went ahead and showed us the Tacoma that we were looking at. Drove it around and there isn't any problem except for the ABS and the check engine light he told us was just a result of the previous owner trying to bypass the ABS light. To make sure, I asked him to get an encoder and the o2 sensor fault showed up. Before I went on with the purchase I told him about the issue and he said he will have it fixed. Soon as it was returned, we picked it up but it had a hard shift going on reverse and or drive. I had it looked at by a mechanic and they said that it was idling too high and told me I should just return it. Told Mike about the issue and he had the idling issue fixed. I decided to have it looked at by Toyota and they showed me that the brake calipers need to be replaced, rotors changed, transmission line fixed, and they also showed me the heavy rusting under carriage and how some of them were masked by having paint over some of the rust. Now I'm just wondering how this vehicle passed inspection, which most used car dealerships do. I told him about the problem and we decided we didn't want the car anymore. He gave us the money back and we were thankfully not stuck with the truck. He also gave us a loaner truck in his lot while the Tacoma was getting fixed. I would give 5 stars to this dealership because of the amount of customer service we received which is nothing compared to other used car dealerships around town. I decided to give 4 stars because of the fact that the car was actually unreliable. But, like said, thankfully we got our money back. Thanks again Mike! Hopefully not all of the cars in your lot are like that.”
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