Address: 10137 Marshall Pond Rd, Burke, VA 22015, USA
“This particular store (Cedar/Shepherd) I picked because my friend goes there and told me they are always so helpful. I originally stopped by to update my auto payment because I got a new debit card and I asked about better speeds on the internet, next thing I know I'm ordering fiber after being explained all the pros about it vs what I had. Then they mentioned the TV part of it because I had Dish network and I pay an excessive amount for it, so I got the TV program. Before I left I was having issues with Verizon and my Dad's phone being turned off for having a credit of $131.38... They over heard me frustrated with Verizon and showed me the AT&T cell phone plans and because they were so awesome with everything else I not only switched my family's 4 phones but added my dad to my plan also. I went to 2 other Verizon stores that day just to fix one issue and never got any resolution then still had to be transferred to 4 different agents. Dealing with AT&T and Your team at that store is one of the best experiences I've ever had. Thank you for hiring the good ones!!”
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