Category: | Electronics store, Store, |
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Address: | 11038 Air Park Rd, Ashland, VA 23005, USA |
Postal code: | 23005 |
Phone: | (804) 799-7985 |
Website: | https://www.nerdstogo.com/location/richmond-va/ |
Monday: | 8:30 AM – 5:00 PM |
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Tuesday: | 8:30 AM – 5:00 PM |
Wednesday: | 8:30 AM – 5:00 PM |
Thursday: | 8:30 AM – 5:00 PM |
Friday: | 8:30 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I would highly recommend them over geek squad any day. They know exactly what they're doing. The pricing is fair as well
Nerds To Go is like having an IT department for our businesses. Every business owner needs to have Nerds To Go on speed dial - cyber security, networking issues, installation of hardware...Nerds To Go can help. I highly recommend Nerds To Go.
Chuck and his team came right out to fix a problem with our wireless network. They had it up and running in no time. I would highly recommend them.
Kevin D.
Nerds To Go did a great job! I had run into two problems with my Dell desktop where it would not power on and kept showing a blue screen error that a scan showed to be a problem with one of the memory chips. After reaching out to another repair service and receiving no response at all, I contacted Nerds To Go and received a response within an hour. The technician I worked with, Jeremiah, got right into it, asking intelligent and leading questions that led to a diagnosis of the problems during the call. After being informed of the rates for service on site vs. at my home, I made the decision to take my computer to the Nerds To Go office. The location was within a half hour of my home and a very easy trip.
Upon arriving, I was greeted by Jeremiah, who began diagnosing the computer right away, After the cause of the problem with the computer not powering up was determined and fixed, I left to allow Jeremiah to check the memory chips. It took him about two hours to determined which strip of memory was bad and then call me with the results. He provided me multiple options for the repair along with the cost of each. I made the decision to replace the defective memory chip along with another of the same type that Jeremiah advised would eventually fail. Now, I have two newer model memory chips that should last a long time and increased the RAM in my computer.
So, in the space of two hours, my computer was fixed and I was able to bring it home the same day. It is working great and I am feeling very confident that I have a company to help me with any future PC problems. I was treated with a superior level of service and paid a fair price for the service and repair. I strongly recommend anyone who needs help with their home PC to make use of Nerds To Go.