Category: | Roofing contractor, |
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Address: | 340 Hill Carter Pkwy suite e, Ashland, VA 23005, USA |
Postal code: | 23005 |
Phone: | (804) 533-1624 |
Website: | https://www.thompsoncreek.com/ |
Monday: | 8:00 AM – 7:00 PM |
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Tuesday: | 8:00 AM – 7:00 PM |
Wednesday: | 8:00 AM – 7:00 PM |
Thursday: | 8:00 AM – 7:00 PM |
Friday: | 8:00 AM – 7:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | 9:00 AM – 3:00 PM |
We had a great experience, from beginning to end, with a terrific team from Thompson Creek! Andre Winston/salesman, John Skinner/Project Manager and Mo and Ruben/installers were all top-notch professionals! Some of our 26-year old windows proved to be a challenge, but Mo methodically accessed each issue, paid close attention to every detail and came up with with solutions for each window installation! And, we are extremely happy with our new Thompson Creek Windows! We will be requesting the same team to install our next Thompson Creek window purchase this fall/next spring! Thank you, Thompson Creek, for an excellent product and a phenomenal team of professionals who completed the job!
Rich and Mary Belyea
Montpelier, Virginia
The sales person that came to my house to look at my bathroom was not well informed about what they could do. He went over everything with me about the materials, how they would do the changes from tub to walk-in shower. The reason I say he was not well informed is, when I told him that there may not be a sub walk and that there may be some damage behind the shower wall. I ask what would happen in that case. He told me that what ever they come across it would be taken care of. He gave me a time when the materials would be in and when the job would be done. That was 8/23 for materials and done by the end of day on 8/30. I got the call that the materials was in but the day of insulation was 10/5. The gentleman that came to do the installation was very nice good customer service. He explained thing to be about how he was going to do the installation. He got to the point of taking out the old backsplash and from some subfloor damage and structural damage. He told me that there was nothing he could do because the company doesn’t do the kind of work. I informed him what I was told the day the sales person came. He was very informing on what I had to do before he could finish the bathroom. I had to find someone to fix that, after I was told they could fix what ever they needed. I was with out a shower for days. I call to speak to someone but got the runaround. That person I was told I need to speak to was Chris. Never got a call back from him. The walk-in shower looks great. The sale person are not informed or just don’t know. I would give the salesperson a two star , the installation gentlemen a five star. Chris is not a good special project representative. He never returned any of my 4 calls to him.
From the time I spoke with customer service until the job was done has been nothing but professionalism. The guys that came over to do the work were very professional cleaned up behind themselves they were quick and everything looks lovely. I live in a condominium that was born in the early 60s and you can hear the Wind blow siren cars kids everything once my three windows an extra large sliding glass door was replaced I am loving the quietness the warmth of my condo thank you guys so so much oh by the way they did not have my bronze door handle but they kept me informed it just got replaced a couple of days ago and I am loving it even more thank you so so much Thompson Creek
Read what people in Ashland are saying about their experience with Thompson Creek Window Company Richmond VA at 340 Hill Carter Pkwy suite e - hours, phone number, address and map. ... (804) 533-1624. Reviews for Thompson Creek Window Company Richmond VA. Jun 2023.
337 customer reviews of Thompson Creek Window Company Richmond VA. One of the best Windows Installation, Home Services business at 340 Hill Carter Pkwy suite e, Ashland VA, 23005 United States. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. ... Call business (804) 533-1624.
On the street of Hill Carter Parkway and street number is 340. To communicate or ask something with the place, the Phone number is (804) 533-1624. You can get more information from their website. The coordinates that you can use in navigation applications to get to find Thompson Creek Window Company Richmond VA quickly are 37.7451889 ,-77.4669011