Address: 340 Hill Carter Pkwy suite e, Ashland, VA 23005, USA
“The sales person that came to my house to look at my bathroom was not well informed about what they could do. He went over everything with me about the materials, how they would do the changes from tub to walk-in shower. The reason I say he was not well informed is, when I told him that there may not be a sub walk and that there may be some damage behind the shower wall. I ask what would happen in that case. He told me that what ever they come across it would be taken care of. He gave me a time when the materials would be in and when the job would be done. That was 8/23 for materials and done by the end of day on 8/30. I got the call that the materials was in but the day of insulation was 10/5. The gentleman that came to do the installation was very nice good customer service. He explained thing to be about how he was going to do the installation. He got to the point of taking out the old backsplash and from some subfloor damage and structural damage. He told me that there was nothing he could do because the company doesn’t do the kind of work. I informed him what I was told the day the sales person came. He was very informing on what I had to do before he could finish the bathroom. I had to find someone to fix that, after I was told they could fix what ever they needed. I was with out a shower for days. I call to speak to someone but got the runaround. That person I was told I need to speak to was Chris. Never got a call back from him. The walk-in shower looks great. The sale person are not informed or just don’t know. I would give the salesperson a two star , the installation gentlemen a five star. Chris is not a good special project representative. He never returned any of my 4 calls to him.”
Address: 11106 Air Park Rd, Ashland, VA 23005, USA
“Estimator was timely. Scheduling the job was reasonable. Everyone was very professional, worked efficiently & actually cared that they did a good job.”
Address: 10412 Dow Gil Rd, Ashland, VA 23005, USA
“When it comes to roofing (Flat roofs, shingles, metal roofs, slate, wood shake and gutters) look no further than Melvin T. Morgan roofing. The whole process from start to finish is a joy. This family oriented company since 1933 prides itself in hiring great people, providing excellent customer service and installing lifetime roofing systems that both look good and perform to the highest standard.”
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