Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
“Best. Doctor. Ever. I've never forget how kind he treated me during one of my visits. It was a particularly busy day in the office and he was running behind but he still took the time to talk to me and not just herd me through there. I was there for a Rx refill or something, but was going through a lot at the time and bursted into tears as soon as he walked in. He was like, "what's going on, huh?" in the kindest voice. He listened to me all through my emotional meltdown and really helped me. Honestly, he should think about going into psychology. I'll never forget that-now that's what patient care is all about.”
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
“Admin customer service and wait times have been getting progressively worse over the past 4 years. What was a 45 min. door-to-door appointment now takes over an hour. And frankly, I can’t recall the last time admin staff acted friendly and efficiently or got a refill/referral request processed right (or at all) the first time - always have to call again and again to get them processed. Clinical staff are ok. Typical visit.. vitals, questions and a few minutes with the physician. *Edited* Was contacted by the provider - they’re listening and working to improve admin customer service and wait times. Strongly appreciated, and look forward to this business’ success in improving patients experience.”
Address: 13575 Heathcote Blvd, Gainesville, VA 20155, USA
“I've been seeing Dr Serrano for about 5years now and she's the absolute best!. Best Doctor I've ever had. she Listens and doesn't rush is very caring and just an overall great person.”
Address: 13575 Heathcote Blvd #200, Gainesville, VA 20155, USA
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
Address: 13575 Heathcote Blvd #200, Gainesville, VA 20155, USA
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
Address: 13575 Heathcote Blvd #200, Gainesville, VA 22015, USA
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
“She is a very nice and knowledgeable doctor. She takes her time to explain everything to her patients. I admire such a doctor, who cares about human beings not just money and time.”
Address: 13575 Heathcote Blvd #210, Gainesville, VA 20155, USA
“Very competent Doctor. Listens and describes information in great detail. Follows up using the Patient Portal along with adding information for the patient to read. Virtually no wait time until you see the provider. Pleasant staff. Highly recommend.”
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