Address: 101 Hospital Center Blvd, Stafford, VA 22554, USA
“One of the most pleasant hospitals I have ever visited. All off the staff was amazing. From security, check in, nurses, paramedics, emt, ultrasound techs, doctors... everyone very pleasant and gracious. Keep up the great work! P.S I was seen by the ER staff.”
Address: 101 Hospital Center Blvd, Stafford, VA 22555, USA
Address: 101 Hospital Center Blvd, Stafford, VA 22554, USA
“After, leaving Mary Washington in Fredricksburg we went down the road to Stafford ER Hospital. The staff was far more professional then in Fredricksburg. Our 11 yr-old son took a fast ball to the face during one his last games. He was assessed in the dugout by a medic and a nurse and was advised to bring him to the ER promptly. He was unsteady on his feet and overall “out of it.” When we arrived at Mary Washington (also my first time there since moving to the area) I told the nurse as I rushed in (read her name tag and she is an RN) "he took a baseball to the face, I need to see a Dr. right away please." She said please wait for triage and then we will get you info and insurance and see if it's urgent. We sat down and after 10 min of nobody coming over or even calling his name, my son is barley responsive to my voice, my husband and I picked him up and headed out the door. The nurse then called his name and started asking insurance questions...I looked at her and said "Are you serious, look at him, if this is the way you treat a head injury on a child I want nothing to do with this ER nor its staff. We are going to a different hospital." NOBODY not one nurse after saying that loudly asked me what they could do to help my son or offer anything! (Mind you I also have BCBS, great insurance...would have covered the whole bill, not that it should matter!) We rushed out as my husband was pulling up the car. As we were on the way to Stafford Hospital down the road we called them and told them about our son's injury. (Didn't mention Mary Washington until later). My son lost consciousness on route and barley woke up as we arrived. The security guard and nurse were waiting with a wheelchair and took him right back to the triage area where the Doctor was waiting, he took a look at him and he went for CT right away. He didn't have much swelling which worried the Dr. He had a fractured cheek bone, skull fracture very small brain bleed. Plus a major concussion. He spent the next 24 hours in the hospital with severe headaches and dizziness. The next day we told the Dr. we told him about Mary Washington he was disgusted he told us as they are in the same network. All it took was looking into his eyes by a nurse or Doctor to see our son was in trouble. God only knows how long we would have waited or worse outcome. IT WAS A HEAD INJURY, why would you not look at him right away (even in the waiting room) to see if he could wait through triage and paperwork? His left pupil wasn't even dilating correctly. The ER Dr. in Stafford was amazing with our son even called us a week later to ask how he was doing. He has seen a Pediatric Neurologist weekly since the injury and is done for the season, but we are blessed it wasn't worse or he ended up in a coma. Headaches and dizziness are the worst and our daily obstacles. Thank you Stafford ER for the amazing quick response and gentle care of our son. After discussing Mary Washington to other baseball Moms they said "Yeah, we never go there, awful staff and waiting times." I have not heard one good thing about that ER. My advice if your child has a head injury or other emergency go to Stafford or somewhere else. I believe this area needs staff for Pediatric traumas or better yet they need a Children's Hospital in this area.”
Address: 2761 Jefferson Davis Hwy STE 207, Stafford, VA 22554, USA
Address: 2761 Jefferson Davis Hwy Ste 207, Stafford, VA 22554, USA
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