Category: | Health, |
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Address: | 1255 Fordham Dr, Virginia Beach, VA 23464, USA |
Postal code: | 23464 |
Phone: | (757) 523-0161 |
Monday: | 9:00 AM – 8:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 3:00 PM |
Sunday: | Closed |
I arrived approximately 15 minutes early. I was taken in to do preliminary checks and then had some time to look at frames for the new glasses I needed. The was a huge selection to choose from. Dr. Craig LaBell did my exam quickly and adjusted my prescription. I chose two different frames with the help of one of the fitting technicians. Within a few minutes my new glasses were paid for and I was on my way. Satisfied customer so far. Glasses seemed a bit expensive but they will be ready in about 9 days.
I brought my daughter in for an eye exam 2 weeks ago. Everyone was really nice from the receptionist to the doctor. The doctor explained everything to me. My daughter was told she needed glasses. She picked out what she wanted and we were told that it was going to take a week to 10 days to get them back. I got the call 4 days later they were in. Very impressed and I will definitely be giving them our service again.
The staff is very knowledgeable and helpful. I have called several times in regards to purchasing contacts and glasses, RX questions, and what my insurance covers. They have always been helpful. National optemetry is a great example of what customer service should be.