Category: | Home goods store, Store, |
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Address: | 4925 Saratoga Cir, Virginia Beach, VA 23464, USA |
Postal code: | 23464 |
Phone: | (757) 230-9851 |
Website: | http://www.epixwildliferemoval.com/ |
Monday: | 8:00 AM – 8:00 PM |
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Tuesday: | 8:00 AM – 8:00 PM |
Wednesday: | 8:00 AM – 8:00 PM |
Thursday: | 8:00 AM – 8:00 PM |
Friday: | 8:00 AM – 8:00 PM |
Saturday: | 8:00 AM – 8:00 PM |
Sunday: | 8:00 AM – 8:00 PM |
Beth and her team went above and beyond to take care of my roof rat problem. They responded quickly when I called - which was fantastic, since this was both over the holidays and during the most recent COVID outbreak. She gave me options to choose from for the removal/prevention, explained the pros/cons of each, and kept me fully informed during the entire process. She even made sure the trees were removed before my solar panels were installed. The rats are gone, my attic has been disinfected, the barriers are put up to keep the rats from coming back, and they cleaned up as they worked. I wish everyone who came out to work on my house was as thorough, professional, and helpful as they are.
I had a bit of a wasp problem in my entryway arch that is about 20 feet up. I called my usual pest control company who I have a contract with but they advised they couldn't do removals that high. Surprisingly enough, they recommended me another company that could, in this case it was Epix Wildlife Removal. I called the number and Billy answered and after explaining my situation he said he would have a team over within the hour. I told him I was at work and just wanted to set something up. He said I didn't have to be there and he would just email me an invoice I could pay online. Sure enough, my security cams detected his team, watched them do the job, and got an invoice which I paid promptly. So within an hour, while on break at work, I was able to call, schedule, get the job done, and pay for it. It honestly couldn't have been a better experience. As a bonus, their treatment guarantees the wasps won't rebuild for the rest of the season or else they would come back and take care of it.
Was able to come out the day I called, super useful because of my schedule. Knocked down a wasp nest i couldn't get to in 10 minutes. Gave me a 30 day guarantee to come back for free if they rebuilt. Very nice and professional. Would recommend.
Amazing service! You can tell they really care for the animals. They're very knowledgeable and respond quickly. Went out of their way to provide expert customer service and let us know the babies were rescued safely and would be reunited with their mom. We even got to see the babies. Very thankful for their time, knowledge, and beyond amazing service
Referred to Epix through my chimney company, Chimney USA. I spoke with Billy on the phone and he and his partner were able to come out within 24 hours to address wasps that had hibernated in our chimney and a drooping soffit where a previous wasp nest existed (just in case any new tenants decided to take up residence this year). I have confidence that Epix has addressed our issue and I know that if something else arises, we will call them! We are looking forward to enjoying our yard safely now with this beautiful warm weather, thanks to Epix!