Verity Credit Union

Helpful/friendly staff when problems come up, I have been hacked once and the fraud department took care of it immediately. Been with them for 5 years and hardly ever had any problems!

Amazing customer service. Everyone here is extremely nice and patient, and they take the time to make sure you understand everything that is happening. Special shout out to Ebony and Paris for being so incredible with helping me with various processes!

From a previous experience with a representative from Verity who remain unnamed, I had a great turn around. A gentleman named Eugene put forth incredible efforts to resolve my outstanding challenges. He was very patient and understanding. All of the questions I had, he took his time answering and provided me with TOP NOTCH customer service. Initially, I was frustrated but he did not feed into my emotion. He also followed up with me to make sure I was okay with the new terms of my auto loan and assured me I could reach him with any questions or concerns. Customer service like THIS is unmatched. Eugene represents this company with integrity and passion. THANK YOU!!!!!