Covington Clinic South - Primary Care - Valley Medical Center

(4 Reviews)
27500 168th Pl SE, Covington, WA 98042, USA

(425) 690-3430


Contact and Address

Category: Doctor, Health,
Address: 27500 168th Pl SE, Covington, WA 98042, USA
Postal code: 98042
Phone: (425) 690-3430
Website: https://valleymed.org/covingtonspc/

Hours:

Monday:7:00 AM – 6:00 PM
Tuesday:7:00 AM – 6:00 PM
Wednesday:7:00 AM – 6:00 PM
Thursday:7:00 AM – 6:00 PM
Friday:7:00 AM – 6:00 PM
Saturday:Closed
Sunday:Closed

Location & routing

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Most Recent Reviews


  • (September 7, 2022, 4:32 pm)

    Jennifer Avila Smith is the best PCP I have ever had. She is knowledgeable, caring and always prompt in returning messages. If I ever have to find a new PCP they will have some big shoes to fill.


  • (January 5, 2022, 4:31 pm)

    We've had nothing but great experiences with our doctors AND urgent care here! My husband and I see Dr. Avila-Smith and both of our kids see Dr. Byrd. We love them! And urgent care is full of professional and friendly people.


  • (October 24, 2021, 1:19 am)

    UPDATE 10/23/21: Our pediatrician called us the next day explaining that she was not in that day, that there was a mistake that was made and we should have been contacted but weren't. The manager of the facility also spoke to us and apologized, explaining that our negative experience should not have happened. They then asked us to bring in our baby to urgent care to be looked at. Because of this interaction, I've updated my review to 4-stars. Although a mistake was made, the team at the Covington clinic tried to make it right.

    ORIGINAL 1-STAR REVIEW ON 10/21/21: Overall we had initially been very satisfied with the Valley Medicine experience and wanted to keep our family within the Valley Medical system. This led us to locate and find a pediatrician in the Covington clinic when my son was born in May. The first few appointments went well, the facility is clean, and our Doctor was very nice. However our 5 month old boy (an infant) came down with a cold last week. He's our second baby so we are not first-time parents who cry for help and worry over every little thing. But, colds can be very dangerous for infants and we are approaching a full week of symptoms that haven't gotten any better so we reached out for help. We didn't need a visit, just guidance on what steps we need to take. My husband was told by the staff member on the phone (sometime before 3pm)that either a doctor or a nurse would give us a call back before the end-of business day. That did NOT happen. They literally just ditched us and went home for the night. It's now 7pm and I am wondering if I need to try to find a new pediatrician's office just to make sure my screaming and sick baby is going to be okay and if there is anything I can do to help him feel better to get through this.


  • (September 26, 2016, 10:40 am)

    Have never had to wait more than 15 minutes for anything. Dr. Curtis is very respectful, always kind, and makes you feel heard and well taken care of. The medical staff is kind and friendly but not overly chatty.

    I will echo someone else's comment about the reception staff-not the desk that you see when you walk in but the one down the hall. Less than friendly sometimes, almost like you're interrupting their work. I even got an eye roll one day when one of them had to call and schedule an appointment with a specialist for me.

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Photos of Covington Clinic South - Primary Care - Valley Medical Center

Covington Clinic South - Primary Care - Valley Medical Center | 27500 168th Pl SE, Covington, WA 98042, USA | Phone: (425) 690-3430
Covington Clinic South - Primary Care - Valley Medical Center | 27500 168th Pl SE, Covington, WA 98042, USA | Phone: (425) 690-3430

Covington Clinic South - Primary Care - Valley Medical Center On the Web

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