Category: | Plumber, |
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Address: | Federal Way, WA 98003, USA |
Postal code: | 98003 |
Phone: | (253) 336-4348 |
New home owner and had a small leak pop up seemingly at random - called their line Saturday and they’re own dispatch contacted me within an hour. They were honest letting me know it was very busy but they had me on the dispatch list and promised a call back before that evening if it had to be rescheduled.
Called back later that evening confirming they were sending Jose by. Jose showed up, got right to it - professional, courteous - we found that it was actually a condensation trap leak from an air conditioner - which really isn’t a plumbing thing - but at least I can shut off an air conditioner (instead of shutting off a water main!)
To be honest I’m not sure if somebody else would of shown up, if they’d of caught on, and probably would of spent a lot more time (and money, possibly after tearing down some walls) to come to the same conclusion
Even though it turned out to be something other than I thought - he walked me through what was going on, gave a walk through inspection of all my pipes and provided some quotes for some future projects I plan to do one day. They only charged me a trip ticket which was less than I was expecting it to be.
Though it was my first time using them, if this service is typical of SW Plumbing, I would definitely use them again! Thank you!
We were very pleased with SW Plumbing, they arrive at our home within the hour and gave a reasonable quote. Dillon and Nazar were very professional and went a long way to provide us the best possible service. First class people, first class service. We would definitely recommend them.