SAS Comfort Shoes

Exceptional service. They really listen to you to help you find that great pairs of shoes.

These folks treated me so well. I have long narrow feet so my size isn't available in very many shoes, EXCEPT for SAS. One pair I ordered was out of stock so they suggested a replacement but I didn't received it. Eventually I learned that the package was delivered to the wrong unit in my complex but I didn't know it until almost a month later. During that time they worked with me and FedEx, and ordered another pair for me. Then my neighbor left the package on my welcome mat. Workers in their home had put the package inside without noticing that it wasn't for that unit. Jim Pelzel with MYSASSHOES.COM is the best customer service contact you will ever find. Buy with confidence from this company.

Jim at SAS provides the BEST CUSTOMER SERVICE I have ever had!!! I recently ordered two pair of SAS sandals to replace some I’ve had for 10+ years. I ordered two different sizes cause I didn’t remember what I had ordered previously. I figured I could exchange the one that didn’t fit. The next day I had a missed phone call from Jim at SAS. I called back the following day and left a message for him. In the meantime he emailed me and asked if I intended to order two different sizes or if that was possibly a typo. The fact that anyone even noticed the discrepancy amazed me! Let alone reached out to me about it! That is genuine, excellent customer service! And on top of that, SAS sandals are the most well made, comfortable sandals I have ever worn! You can’t go wrong here. And if you have any problems, Jim will help you!

Thank you for all the wonderful reviews!