Category: | Electronics store, Car repair, Furniture store, Home goods store, Store, |
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Address: | 4920 Femrite Dr #2, Madison, WI 53716, USA |
Postal code: | 53716 |
Phone: | (608) 630-8102 |
Website: | https://drews-audio-and-video-llc.business.site/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Fast, responsive and great work on my boat stereo and speakers
Drew repaired a broken remote start for my car. The item that needed replacing was broken by another repair shop. Drew answered all my questions through the discovery process and even offered to speak to the other shop when they denied fault. Great service and customer service.
I've had stereos in two cars upgraded at Drew's in the past few years, and I've been very happy with the product and the service. Both of my upgrades were Kenwood. Once the parts are in stock, turnaround is a few hours or a day depending on the complexity of the installation. Would definitely recommend.
Drew is a TRUE Professional!! Very detailed professional installer! Window tint was top notch and the stereo is thumping!!! Great job! I will be back in the spring with my boat!
I bought a powered sub-woofer privately, and called around to get it hooked up in my vehicle (I was having problems). I spoke with Drew and was able to make an appointment the next day. During that phone call, Drew mentioned that he would look at the system and would not charge me anything unless I approved prior - that was extremely comforting for me.
When I showed up, I was greeted warmly; I went over the details as I saw them; the coax ends seemed to be bad, the speaker worked, and the connection at the battery was not solid. Drew said he would take it in and get to the bottom of it. The waiting room had cable and comfortable seats, and I believe there was coffee - though I didn't drink any.
Anyways, Drew came back around and told me the unfortunate news that my amp, in the powered sub, is bad. He told me he replaced all (male and female, and at the battery) of the connections that were questionable. When I asked him what I owed him, he told me not to worry about it - just to come on back!
The connections he replaced are neat and professional. The service was friendly and prompt. I will recommend Drew's Audio and Video to anyone!
Drew Smith opened Drew's Audio and Video, LLC on Madison's east side in November of 2012. His goal was to provide high quality, customized mobile electronics sales and installation at affordable prices. He takes pride in excellent customer service, timely delivery and finding 'that something extra'...
Drew Smith opened Drew's Audio and Video, LLC on Madison's east side in November of 2012. His goal was to provide high quality, customized mobile electronics sales and installation at affordable prices. He takes pride in excellent customer service, timely delivery and finding 'that something extra'...
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