Category: | Bank, Atm, |
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Address: | 1100 Springdale St, Mt Horeb, WI 53572, USA |
Postal code: | 53572 |
Phone: | (608) 437-2685 |
Website: | http://www.moundcitybank.com/ |
Monday: | 8:30 AM – 5:00 PM |
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Tuesday: | 8:30 AM – 5:00 PM |
Wednesday: | 8:30 AM – 5:00 PM |
Thursday: | 8:30 AM – 5:00 PM |
Friday: | 8:30 AM – 5:00 PM |
Saturday: | 8:30 AM – 12:00 PM |
Sunday: | Closed |
They messed up paperwork on a car registration paperwork. We told them about it that day and the lady still goofed. Now they want us to eat $300 to fix their mistake or pay the state an extra $15 a year for their error. Staff was of no help when both my wife and I contacted them after being assured by the state DOT that the bank messed up. Manager reached out after hearing and made things right. Solid response and am surprised by them making it right. Nice work Mound City staff.
I absolutely love this bank, the staff is so friendly, helpful and will go above and beyond for their customers, wish I could get the prizes they offer for referrals because everyone I know is already banking there!! Thank you for everything!
Great friendly people to work with. If you hate waiting inline at the dmv come here instead. They will be able to take care of you.
Excellent!! It is nice to be at bank that gives you individual service plus you get to know everyone compared to the large banks and credit unions. They are the best!!