Category: | Car dealer, Store, |
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Address: | 3601 E Milwaukee St, Janesville, WI 53546, USA |
Postal code: | 53546 |
Phone: | (608) 752-1331 |
Website: | https://www.bobclapperautomotive.com/ |
Monday: | 7:00 AM – 7:00 PM |
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Tuesday: | 7:00 AM – 6:00 PM |
Wednesday: | 7:00 AM – 6:00 PM |
Thursday: | 7:00 AM – 6:00 PM |
Friday: | 7:00 AM – 6:00 PM |
Saturday: | 7:00 AM – 4:00 PM |
Sunday: | Closed |
I was able to be scheduled right away for a pressing issue with my 4wd not working. They were able to quickly diagnose the problem and get it fixed right away. They also pinpointed another issue I was wondering about and got that fixed as well. Top notch service and fair pricing. Chris was fantastic to work with.
The overall experience was very good. The facility was clean, Kyle was helpful, prompt, clear, friendly, and always reachable in person or via text. The communication was stellar, the waiting room was well appointed, and my time there was really solid.
The cost seemed to be high, but the experience was premium, and while I won't use a GM dealership for my usual upkeep, I would have no qualms about returning should circumstances warrant. My overall experience was very positive. Thanks, again, to Kyle for his help.
I really appreciate the team approach demonstrated by Edgar and Karen to resolve my issues. Recurring electrical challenges created by GM engineering can be difficult to diagnose on the first attempt. Edgar and Karen never gave up and found the solution while remaining calm and focused on customer satisfaction as the goal. Their can-do attitude is why we purchased our third Traverse from Bob Clapper and continue to buy and service our vehicles at the dealership. Thank you.
From the ease of scheduling online, to the reminders and the follow up from Jason- your service is unmatched. I'm really thrilled to have Jason as our contact person and I trust and value his advice regarding our vehicles. Keep up the great work!
I stopped in saw the 2021 Buick Encore Preferred and told Reza this was the vehicle I wanted. Brent found me financing and hooked me up with all the added things I needed to keep my new car safe. THANKS BRENT and REZA for helping me make my dreams come true. I'm telling everyone how great it was to work with you and also how quickly it was all done. I will be back for my next vehicle.