Address: 3499 Portage Rd, Niagara Falls, ON L2J 2K5, Canada
“I was with Scotia Bank for about 12 years or so. I had nothing but problems. When I would cash checks they would hold them. The checks came from work. (Yes my work is old school) when I would do my taxes it would be cashed once a year. No holds. The reason why "they didn't know if I was taking a pic and cashing it, so it had to clear" if that was the case then every check should have been held. Including Government checks, and tax returns. I switched over to RBC and they made me feel welcomed. The service is 50× better then Scotia. I find the staff more friendly, upbeat and respectful. RBC was a great choice to switch banks and I would suggest to do so. Stay away from Scotia Bank at all cost. They have rules that make no sense and are not consistent. No holds now since I have switched.”
Address: 8170 Cummington Square W, Niagara Falls, ON L2G 6V9, Canada
“wonderful bank. a wonderful team works. always help, explain. friendly workers. recommend”
Address: 7885 McLeod Rd, Niagara Falls, ON L2H 2Y6, Canada
“Wow! This is not your normal bank. Financials can be a scary thing and Donna Farr made me feel very comfortable and safe. She worked hard for me, even though I don't have a lot of money or big accounts to bring over. She cared about me and helping me reduce my debts over time, without a bunch of fees or penalties for trying to get myself ahead (something the big banks don't actually want you to do). Thank you Donna, thank you FOCU. I am so very happy/confident/relieved/excited about my choice to change financial institutions. I'm floored that "the man" really doesn't feel like he's there... And I love that!”
Address: 8141 Coventry Rd, Niagara Falls, ON L2H 2X7, Canada
“I love the drive through, please do not shut it down. Contact with your staff is a nice feature. I left another bank because they are shutting ATM and banks down.”
Address: 7500 Lundy's Ln, Niagara Falls, ON L2H 1G8, Canada
“Knowledgeable and helpful.”
Address: 5233 Stanley Ave, Niagara Falls, ON L2E 7C2, Canada
“Today i went to the Tim Hortons at victoria avenue, and i got wrong coffee and this location was on my way, went there and I asked to replace my coffee to one of the team member , i guess she was on training because she had training badge on, then she called her supervisor to handle my complaint and replacement. Supervisor her name was Mandip, i might wrong to spell her name, she was happy to replace my coffee that was really nice, she apologized for wrong coffee even she didn't do anything wrong about mine coffee. really impressed by the customer service.”
Address: 3969 Montrose Rd, Niagara Falls, ON L2H 3A1, Canada
“I would like to know if you are transferring money from an account to a foreign account in Europe (Serbia). I have instructions for transferring both IBAN and SWIFT ADDRESS or branch number where the money should be transferred to that account.”
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