Hammam Spa by Céla King West

Visited on labour day weekend for the ‘luxury spa ritual’

My second visit to Hammam King and it did not disappoint.

Tanya provided the perfect relaxing experience, she ensured I was comfortable and relaxed throughout my treatment.

Thank you Tanya!

Beautiful facilities, which is reflected in the price tag but it was a treat for myself so I didn’t mind. Customer service was great, very friendly. I had the clay wrap which was nice. Didn’t notice much of an effect on my skin afterwards but it was relaxing. I wish there was a longer option, it felt a bit short. The steam room was beautiful. Will try the mud wrap next time.

**Avoid North York location at all costs! **

I booked the Hammam Rhassoul Clay Wrap at the Hammam Spa by Cela in Toronto. From start to finish, my experience was overwhelmingly positive, thanks to the professionalism and warmth of the staff, especially my spa attendant. She was attentive, respectful, and a delight to chat with, ensuring I was well-informed and comfortable throughout the treatment. Afterward, she surprised me with a lovely gesture of Turkish tea and some delightful treats, which added a special touch to my visit.

The spa’s steam room was incredibly relaxing, providing the perfect environment to unwind after my treatment. However, the changing rooms left something to be desired—they were not as spacious as I would have liked, making it a bit challenging to move around comfortably.

One issue that slightly marred my experience was the location of the quiet zone. Unfortunately, the door next to this area was frequently used by employees, leading to a constant flow of traffic that made it difficult to fully disconnect and relax. A better layout design could have significantly enhanced the tranquility of the space. Also, I found the spa slightly overpriced.

It's also worth noting that my initial plan was to visit the North York location, but my experience over the phone was incredibly disappointing. The staff there were rude and unprofessional, and my attempt to address the issue with the spa manager, Giovanna, only made things worse. The situation escalated to the point where she raised her voice at me—a shocking and unacceptable behavior for a luxury spa.

In contrast, my experience at the Toronto location was a breath of fresh air, thanks to the outstanding service from Jennifer and Rebecca. They truly went above and beyond to ensure I had a wonderful time.

If you’re considering a visit to Hammam Spa by Cela, I strongly recommend choosing the Toronto location for a full and enjoyable guest experience. However, be mindful parking is not readily available, I assume due to the location. Arrive early if you’re driving to find a parking spot.

**Avoid North York location at all costs! **

Love it starting from steam room ending with tea corner by the fireplace. Service was great. Team was so kind and friendly. Clean place and a great way to treat yourself and relax. It’s recommended. Only thing I recommend is to add some direction signs and arrows to make it easy to move around. Also add rooms name too.