Category: | Car repair, |
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Address: | 9918 Kent St #1, Elk Grove, CA 95624, USA |
Postal code: | 95624 |
Phone: | (916) 694-7249 |
Monday: | 8:30 AM – 5:30 PM |
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Tuesday: | 8:30 AM – 5:30 PM |
Wednesday: | 8:30 AM – 5:30 PM |
Thursday: | 8:30 AM – 5:30 PM |
Friday: | 8:30 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Edgar was very thorough and was great at explaining everything! After coming to him multiple times, I wouldn't trust anyone else with my car.
Loyal automotive … all I got to say is … amazing service ! The guys in the shop were super friendly, professional & informative . Being a female & walking into a mechanic shop, they ALWAYS try to get more money out of me… but with Loyal…. Nahhh … they did what I asked of them . They let me know exactly what they were going to do, any questions I had they answered, both guys in the shop made everything easy to understand. Although they did find a couple minor things while servicing my car, Edgar reached out to me & asked if it was okay to replace a couple things, obviously gave him the okay to do it. But the fact they reached out & asked before doing the work on my car, was highly appreciated ! Will I be back to the shop? Most Definitely !! Highly recommended !
Recently had my brakes done as well as oil change here. Very quick service! Brakes were no longer squeaking and it felt like a whole new car. Driving is so much more fun and responsive now! Also, I felt very welcomed and didn’t feel pressured like I usually do at most automotive shops. Highly recommended! I’ve been telling everyone about Loyal Automotive and even had two of my brothers go there for service already. Go there, what are you doing? Go there now ;)
Glad to say I finally found a mechanic I can trust! :) These guys are very friendly and provide great customer service. They're very polite and professional and willing to answer any questions you may have. I don't know much about cars, so sometimes it's hard to explain things. But they listen very well and provide answers to the best of their knowledge. They're also very quick to get you in and out of their shop. They fix everything, and they do it right the first time! Highly recommended to anyone looking for a mechanic in the area!
I took my vehicle over to Loyal Automotive and was in a time crunch to get my vehicle inspected and ready for the race track. Edgar introduced himself and Ralph to me as the owners. They gave me a quick tour of their mechanic shop and I met “uncle George” on the auto body side. Never have I seen such an organized and clean shop! They were confident in offering me a race ready inspection and got all the parts I needed, within 48 hours my vehicle was ready to go! I even came back a week later for a post race inspection and will be having follow up work done real soon! You guys have a customer for life! I have referred several customers to the mechanical and body side and they have all been treated with kindness honesty and respect! Thank you for the excellent customer service!