Address: 15258 Summit Ave, Fontana, CA 92336, USA
“I ordered a Pick 2 with a Turkey and Bacon sandwich with brocolli cheddar soup plus a large order of Chicken Noodle soup to go. When I got home I discovered the chicken noodle was an order of broccoli and cheese. I called Panera right away and spoke to the manager, Dorothy. She asked me to come back and they would give me the correct soup, just ask for her. When I got there, I asked for Dorothy. The young lady at the front was very pleasant. She went to let Dorothy know I was there and offered me a pastry for my inconvenience. I thought that was a really nice gesture, especially since I really just wanted the correct soup. I chose a chocolate chip muffin top. Dorothy got my chicken noodle soup ready and I was quickly on way. Aside from the inconvenience, the food was excellent. Everything was prepared fresh, using quality ingredients. Overall, I have to say, my experience with the Panera off Summit in Fontana was excellent. I will most definitely be back! Thank you for turning my incorrect soup order into a pleasant experience.”
Address: 15272 Summit Ave, Fontana, CA 92336, USA
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