Address: 871 Balsam Ln, Twin Peaks, CA 92391, USA
“We could write volumes about Roberto and Arrowhead Roofing. Last November a tree fell on our roof in Lake Arrowhead. When the tree was removed we had an unplanned skylight. Began calling roofers in the area and the only one who called back, actually was working on a roof and came down from the roof to return our call, was Roberto. Being November, being uncertain weather conditions, he made a trip over and covered the hole and secured the tarp. A few days later a neighbor called and apparently the chimney had been involved and was potentially causing exposure to the interior. Again, Roberto came right over and took care of that. It was during that time he was able to assess the damage, noted it extensive and advised we needed to get the insurance company involved. Then the snow storm of all storms hit for the next several months and we had to sit back as no one, including ourselves, could get to the property. As the snow began to melt, Roberto would go over to the property to see if he would be able to start. Steep roof, steep driveway and SNOW! Roberto took before/during/and final pictures of his work which was invaluable when the insurance company wanted documentation. The chimney was the first to be done. An expert chimney contractor handled that repair following just how Roberto conducts business ~ honest, forthright, timely and knowledgeable. All communications to us from Roberto and Jose (Chimney) were excellent keeping us updated as things went along. At this point we had not personally met either men, but the manner in which they responded to our emergency and communication made us feel very comfortable to go forward with them. No regrets. Every step of the way we were kept informed and the job proceeded perfectly. They worked clean and respected our property. It is with the utmost confidence I can recommend Roberto and Arrowhead Roofing.”
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