Address: 3511 Haven Ave, Menlo Park, CA 94025, USA
“TL;DR: premium service that the Ritz Carlton could learn from I called Cabrillo in the morning hoping to get an appointment, and by late afternoon, their crew have already come and gone, and I am blessed with two freshly installed water heaters, and all the mickey-mousing of piping from the previous contractor repaired and working properly. In interest of attempting to keep this review brief, I'll try to bulletpoint some highlights of why I am just so outrageously impressed by Brian, Gerson and crew, and with Cabrillo Plumbing as a whole. - Communication - A live person, who was very knowledgable and able to answer my questions re: water heaters, repair and/or install, picked up the phone when I called the office. Then, proper use of technology, with various text messages updating me on dispatch, who is coming, when, etc etc. Crystal clear, efficient, effective. Wow. - Brian & Crew - What a guy! Came in, assessed my situation, gave various use case scenarios and analyzed what suitable solution sets make sense for me, all packaged in an approachable, easy to understand, form factor. I'll also add that I threw on Spotify for the crew, and by the afternoon we were kareoke'ing to 80s power rock while they showed me details of their install while going over care tips and maintenance. - The Install - See photos, but, and I never thought I'd say this, but, my what a beautiful piping job! In total we ended up having 4 guys on the job, all super clean, all super professional, all super cool to hang out with and chat about the ins an outs of plumbing and water heaters and all the things I've never thought twice about. - Conclusion - I'm reminded of the meme, "if you think a pro is expensive, wait til you hire an amateur". Cabrillo, off the bat, may seem expensive. But my oh my the VALUE you get in terms of TIME SAVINGS, and more importantly, crystal clear understanding of a.) what the problem is, and b.) what practical solutions make sense, makes all the difference. I've never, ever, thought I'd spend this much time writing a review for a plumbing company, but in closing, all I can say is that this company has earned my family as a raving customer for life. Truly, an amazing operation, from human personnel, equipment utilization, technology application, just, wow, bravo, very, very well done Cabrillo!”
Address: 900 Willow Rd #5610, Menlo Park, CA 94025, USA
“I called this company to inspect a gas line leak. The plumber showed up and was courteous and explained everything up front. Very happy I called this company. Thanks for making Menlo Park a better place to live.”
Address: 531 San Benito Ave, Menlo Park, CA 94025, USA
Address: 208 Ivy Dr, Menlo Park, CA 94025, USA
“Avo and his team, especially Hector and Victor (and a couple more whose names I didn’t remember) were everything I could’ve asked for and more: - Knowledgeable - Responsive - Well-priced - Efficient - Timely - Clean - Respectful - Great customer service providers: Avo returned calls and text almost immediately every time! He came over and assessed the situation, then got back to me with a very reasonable bid, and his guys started right away. When I had “big” questions, he came over to go through them with me. Everyone worked efficiently and professionally both outside and inside, cleaning up after themselves impeccably every day, and they were incredibly polite. The gentlemen doing the work stayed in contact with Avo via 2-way radio so he was able to stay on top of things and keep me updated right away. We’re already talking about a second project.”
Address: 212 Terminal Ave, Menlo Park, CA 94025, USA
Address: 189 Constitution Dr, Menlo Park, CA 94025, USA
“Had the pleasure of dealing with Lovazzano and am confident in their leadership and team. Quality work and proper methodologies seemed to take precedence to corner cutting and subpar work.”
Address: 3549 Haven Ave Ste C, Menlo Park, CA 94025, USA
1 million customers
find businesses on BusinessYab every month.
500 businesses
join BusinessYab every day.
BusinessYab helps you…