Address: 4180 El Camino Real, Palo Alto, CA 94306, USA
“A big shout out to Rob, the customer service person who’s ALWAYS so friendly, helpful and dependable. Whenever I have issues with my Tesla, all I have to do is to drive in and Rob will do his best to accommodate me, even though sometimes I don’t have an appointment. He will give me a time frame of how long it’ll take to fix the issue and will keep me posted every once in a while so to let me know that they’re working on it. He’s your guy! Look for him and he’ll take care of you :)”
Address: 4190 El Camino Real, Palo Alto, CA 94306, USA
“I have been a customer for over 8 years and have had consistently great service from everyone I have interacted with in both sales and service. Top Notch dealership!”
Address: 4190 El Camino Real, Palo Alto, CA 94306, USA
“I was very happy to get a call that there had been a cancellation and I could move up the date of my car service. Dropping it off was fast and easy. I also choose and purchased a new roof rack in under 15 minutes. I had the car serviced, washed and the roof rack installed, and it was ready to drive away by lunch time. Gilbert was professional, friendly and helpful. I have always preferred the service level at Palo Alto Volvo.”
Address: 1903 Embarcadero Rd # 105, Palo Alto, CA 94303, USA
“Rossi Aircraft is a full service shop which services jets to cubs. They did the Annual on my Cessna 182 and I explained what my financial restraints were, what I could afford to pay them to do and what I could not afford to pay them to do. As with any annual, they found stuff broken which I hadn't planned on like my nose wheel rim which turns out to cost a silly amount of money, but Rossi tracked down a used rim at a great price. When it came to address my timed out engine, again Rossi Aircraft offered me three price points and walked me through what the differences were (not just the dollar difference, which was considerable). I found the shop to be very well equipped (they did a DYNAMIC balance of my front tire assembly, not the usual static balance), I experienced a much higher level of knowledge and a fantastic flexibility in providing service to a modest budget pilot. I recommend this shop to both the "Please fix it Alberto" customers as well as the "ouch, is there a way to do this cheaper?" pilots. They also have a 24 hour fuel service with OIL available”
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