Address: 3322 Chanate Rd, Santa Rosa, CA 95404, USA
“I made a HUGE error on a deposit.....and immediately Michelle and Jamal made sure I was taken care of. Their customer service was above excellent. They treated me with up most kindness, respect and graciousness. I am beyond thankful the two of them went above and beyond to help me. If this is the definition if customer service they deserve to be in the dictionary beside it. Thank you both so much.”
Address: 136 Calistoga Rd, Santa Rosa, CA 95409, USA
“This is by far the best agency! The staff are so peaceful to be around. When there are concerns or issues I have had, the staff never failed to go above and beyond to resolve it! The staff are so patient and involved with the consumers, it’s heart warming. Family members have thanked the staff repeatedly for taking such good care of their family members. The staff there are always keeping the consumers in the spirit. They would decorate the homes to help the consumers participate in fun holidays. Heaven Scent demonstrates the definition of leadership and consistency. The staff there have great work ethics and it shows. Before coming to this agency, several consumers were having several behavioral issues and medical clients were not doing as well as they are now. Heaven Scent has hired a great team to come in and work with the behavioral consumers. Building great relationships with them. Reassuring that they are in great hands. With the medical consumers, the staff have been very consistent making sure the consumers are well taken care of. Their families have thanked the agency repeatedly for having the courage to take on the big responsibilities of making sure they are well taken care of and making their environment feel like home. If I could give this agency a ten, I would because they deserve it. Thank you for being so dedicated and determined to be the best agency out in St. Louis. We appreciate your services.”
Address: 1625 Terrace Way, Santa Rosa, CA 95404, USA
“Very nice staff! Janice at the counter and Amanda helped me a lot with depositing coins after I opened a new account smoothly last week (with Amanda doing the paperwork side first). Both were very polite and made me feel very welcomed. Nice to see their customer service at a high level on my first visit :).”
Address: 2759 4th St, Santa Rosa, CA 95405, USA
“My Premier Banker, Ben Pryden, and my Financial Advisor, Anber Salem, were outstanding the moment I walked into the branch. All the employees treated me with respect and genuine care. They are authentically good people!”
Address: 6580 Oakmont Dr A, Santa Rosa, CA 95409, USA
“Their service is unsurpassed in my opinion. I love the fact that they greet me by name when I walk in, and provide excellent service!”
Address: 6585 Oakmont Dr, Santa Rosa, CA 95409, USA
“Very lovely service and nice atmosphere.”
Address: 397 Aviation Blvd, Santa Rosa, CA 95403, USA
“Just got off the phone with them about a possible banking relationship. Extrodinarily professional and helpful. Give them a try!”
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