Address: 3492 Austin Ave, Simi Valley, CA 930631306, USA
“We were visiting from out of town and staying at the Santee Lakes RV campground. On the way to San Diego we had a blowout on our car hauler trailer. Didn’t want to head back to AZ without a spare so stopped in at 5:00pm to get a new tire. Jeremy helped us - same person who answered the phone and said to come on down. He was so very nice. Told him no rush - put us at the end of the line as we were in town for a few days. We could come back the following day. Went across the street to Starbucks. As I was leaving the Starbucks, got a text the tire was ready. Same amount of time to make a drink as it was to get a new tire. Amazing. This is the same level of service we get at our local store in Surprise, AZ. Clearly the culture at Discount Tire is what separates them from the rest. Service is always amazing and the folks helping are always so pleasant and customer focused. Amazing job Discount Tire and thanks Jeremy for taking care of us.”
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