J Pocker & Son

J Pocker has always been my "go to" framing place for superior quality and great service. Most of my art collection has been framed by them. I was therefore truly shocked to see the recently posted negative review, which from my own 20+ years of experience bringing things to Rich at the Greenwich location could not possibly be credible. Rich always welcomes customers with a genuine smile, remembers them by name and takes time to ask about their kids, their pets and even important events in their lives. He gives great framing advice, regardless of the price range of the frame you're looking for, and never tries to "up-sell" to a more expensive alternative. He also looks after orders while they're in process to make sure they come back on time and has even gone out of his way to drive down to their factory to pick things up when I really needed them in a rush. He'll even drive over after work to drop something off and help with hanging larger works. On the rare occasion that something has not come out exactly as I had hoped, he has quickly and happily corrected it, even if it was my fault for choosing a matte color unwisely. As for quality of work, Pocker's longstanding stellar reputation (and I go back to when Marvin Pocker was still running the multi-location business) is well-deserved. Finally, Rich has always unwrapped my framing to look at with me before turning it over to me and processing the final payment. You can see why I give no credulity the prior negative review. Unfortunately for a lot of business owners in Greenwich there are some very "entitled" customers here who expect to be accommodated no matter how outrageous their demands and who take great pleasure in writing negative reviews for imagined slights. Pocker and Rich get an A+ from me.

I've used Pocker for framing for many years with great success. Richard has a very good eye for the right frame. The best place for framing in Greenwich in my experience.

I've been buying master etchings and other art work from Pocker since the early to mid 90's. They can be a little higher than others, but when you are talking about getting it right the first time, why would I want to skimp on a $400 etching, a $600 George Harrison lithograph, or a $1,500 signed Chagall poster.
All my art is framed by Rich in the Greenwich store since Mr. Pocker closed White Plains store and passed away.
He truly knew art and always made me laugh.