Category: | Plumber, |
---|---|
Address: | 19 Germay Dr, Wilmington, DE 19804, USA |
Postal code: | 19804 |
Phone: | (302) 317-1000 |
Website: | https://donerighttoday.com/ |
Monday: | Open 24 hours |
---|---|
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
I discovered Thursday at 5am that my hot water heater was leaking. I called at 6am and they had a tech at my house at 11am. I had a new tank within 3 hrs.
I was thrilled. I would highly recommend this business. They provided excellent customer service. Colin was professional, friendly and courteous. He thoroughly explained what needed to be done and the different service plans. He put any angst I had to rest and I knew I was in good hands. Great job!!
I came home on Friday, 1/27/23, to a small water stain in the ceiling of my kitchen that quickly turned into a steady leak. I was recommended Done Right Today and submitted an inquiry on their website. I got a call right away and was scheduled for the very next day. I was called when the plumber finished the previous job to let me know he was on the way. The plumber, Colin, was great. He was professional, polite and communicated throughout the entire repair process. He had trouble finding the source of the leak, but he never gave up. He knew exactly how to fix the problem and, he stayed until he was sure it was resolved! The price was reasonable and fair and they have coupons on their website you can use. I highly recommended Done Right Today without hesitation.
Steve and Manny were very professional and knowledgeable. They were helpful and willing to make sure that my issue was resolved before leaving! They also made sure to ask if I had any other issues before leaving, and corrected those issues also. The price was reasonable and I'm very happy with the services. Now my son can get out of my bathroom!! LOL I have found me a new plumbing company and they recommended another company for heating and air services! Keep up the great work!! I appreciate everything that was done to ensure that I was highly satisfied even with a missing part.
Done Right Today does it right! I knew I was in good hands when I submitted the request form and within minutes received a call to schedule the consult. The plumber/technician showed up on time, was friendly, professional, knowledgeable, and honest. Turns out they were able to do the work on the spot. They even had replacement parts on the truck. The work was done with care and efficiently. You can’t ask for more. Paid with Visa and sent Colin on to his next appointment. Now I am making my list of other repairs!! Reach out to Ryan, Patrick, or Marybeth and ask that they send Colin to your house. They all ROCK! Great service.
A few weeks ago, the hot water heater blew in one of my rental properties at 8:00am. I called a major service provider in my area who said they "might" be able to come by for an estimate, but could not complete the work that day. I called Done Right Today at 9am and had a new unit, expertly installed and properly functioning by 12 noon. The technician Colin called when he was on his way and was easy-going, yet very professional throughout. He provided a really clean installation and left the area in better shape than he found it. Also, the final cost was hundreds of dollars less than the competitor who couldn't make it out that day anyway. Done Right Today is my new go-to for plumbing needs in my rentals. I recommend these guys without any hesitation.