Address: 8750 Shreck Rd, Bartow, FL 33830, USA
“I was incredibly impressed by the compassion, professionalism, and empathy shown by the staff that assisted me in allowing my sweet kitty to go over the rainbow bridge. While I am in a unique location that isn’t serviced by any at home pet euthanasia services, I was referred to Heartland to see if they could assist even though their primary care is of large animals. After my sweet kitty had suffered with a sudden severe and extremely expensive health condition, we had to make the awful and most difficult decision to allow him to pass peacefully as his condition would be incredibly painful with or without treatment. They showed so much compassion and understanding from the first phone call, not an ounce bullying me or making me feel like an awful person for making this tough tough decision as every vet office I called had made me feel. They were human beings and gave my family and my sweet fur baby the BEST of care. They allowed us to be with him the entire time and do it outside (his favorite place to be), they were calm and compassionate and I just cannot say enough good things. This was one of the hardest days but I am 100% at peace with our decision and confident he went over the rainbow bridge with love and support and was pain free. Thank you Heartland from the bottom of my heart! Picture of my beautiful boy below taken a few months ago. He was the best and will be missed dearly!”
Address: 1515 US-17 S, Bartow, FL 33830, USA
“Dr. Brooks and his staff are incredible. They have helped me with my rabbits and Dr. Brooks even came back in after leaving because I totally forgot my appointment time once. No attitude, no bad manners, just a caring vet who wanted to help me. I've always been able to go in the back with no issues. Also, after the last hurricane, my brother's pit bull was hit by a car. Everywhere was closed. I was rushing through Bartow with a very injured dog in my back seat hollering for help. I noticed Dr. Brook's truck in the driveway so I pulled in. He wasn't even open but rushed out immediately and did not hesitate to pick up a full grown, bloody, and scared Pit needing emergency help. He didn't turn me away and Nicole at the front was there and was the most sweetest, most caring person helping me calm down. Dr. Brooks helped our big boy cross the rainbow bridge that day due to his substantial injuries. He took x-rays and made sure we made the right choice. He made sure he was cleaned up, and that he wasnt feeling any pain under sedation. He even waited HOURS for my brother to come back from Orlando to say goodbye to his best friend. He let our ENTIRE family in the back to say goodbye to our big boy and never rushed us. This place was closed that day. By miracle, Dr Brooks and Nicole were there to check on the building after the hurricane. He didn't have to help us but he chose too. I cannot say enough good things about this place. For anyone saying he is a bad vet, I'm sorry. Dr. Brooks if you're reading this, I'd like to say thank you for that day. And thank you for the help with my rabbits and being the kind hearted vet you are. I have a new puppy, and I'll be seeing you soon!”
Address: 775 W Main St, Bartow, FL 33830, USA
“I took Bella here while on vacation, and the staff was so friendly and caring!”
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