Address: 8490 S US Hwy 17 92 #101, Fern Park, FL 32730, USA
“I purchased a playground over a month ago and paid to have it installed and sealed. The paperwork says it will be installed in 3-5 business days. They didn't have anyone available for 6. Then they called and delayed it another day. The day it was built the guy didn't have a working sprayer to seal it and said he would come back. They also gave me the wrong swing. It has been two weeks since it was put up and they keep delaying coming to seal it and bring me the correct swing. I requested a discount to keep both swings due to the length of time it took to seal it and bring the swing. They offered me ten dollars off, which is sixty bucks. Meanwhile I found a swing on Amazon that is the same for $37. I understand that sealing it depends on the weather but they said they would send someone out this past Saturday then never called. I called Sunday and they said someone would call but no one did. When I called Monday they said it is scheduled for tomorrow and had no record of scheduling it Saturday. I played almost three grand for a product that has yet to be completed and am very frustrated. Update: the owner reached out to me directly to apologize and explain the communication issues. They are sending someone tomorrow weather permitting and providing the correct swing. We are hoping to use them in the future for additions to our playset which is amazing.”
Address: 8490 S US Hwy 17 92, Fern Park, FL 32730, USA
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