Address: 3098 S Orlando Dr, Sanford, FL 32773, USA
“Great service at this location but unfortunately your Orange city partner is making you lose long term customers. I wanna start by saying I’ve used budget for almost ten years whenever we travel. I’m aware that different locations have different requirements. I understand that traveling throws you through some hoops and not everything goes as planned. We’ve had issues in the past and they always get resolved. Inconvenient at times yes, but when dealing with cara and humans that calls for some flexibility. That being said Nelson, in orange city, should not have a job. We initially exchanged our rental just a couple days after picking up due to a dead battery and brake issue. We had no problem at the Stanford location with this exchange. The gentleman was extremely helpful with the process and extending our rental. Thank you! Fast forward a few days later…. A rock hit my windshield in the van. I thought no big deal, I’ll let them know on drop off. The next day I woke up and due to the Florida heat the crack had grown. So I called budget and they advised me to exchange bc the heat will crack the windshield completely before we leave. I spent all Saturday morning running around to 4 different budgets bc the gentleman (at orange city) who helped me, processed a return not an exchange and then started flipping out on me saying I asked for a return. He was rushing to go get his car from the Toyota dealership. And that’s why he messed up. We had laughed about the Florida weather and cracks. I clearly told him I would have kept it till the end of my trip but BUDGET advised me to come exchange. He laughed, mocked, and was okay leaving me and my little niece stranded. He was gaslighting and refused to admit his mistake. He was lying to his district manager and refused to let me speak to him. Said he will call back in two mins. 30 minutes later he rented me the same “damaged” vehicle for an extraordinary rate. When I corrected him he said he was adding the initial discount I had. When I got to the car I realized he was charging me by hour and day not weekly. The next location didn’t have a vehicle to exchange. When I went to the closest airport to exchange they told me orange city reported the car overdue and stolen and the paperwork he gave me wasn’t accurate. He didn’t apply a discount he rented the car for one day. Smh! They couldn’t help me. I would have to drive 40 mins to Orlando. It was already past 1 o clock on a SATURDAY. I will never rent through them again. I never had issues that weren’t resolved until this ORANGE CITY, Florida location. Nelson needs to take accountability for his mistakes! Budget needs to hold him accountable or fire him. This exact manager, which isn’t his title but what he called himself(also owner), has many bad reviews, recent bad reviews, about exchanges gone wrong. Budget needs to retrain or kick him to the curb asap. You’re loosing valuable customers and will continue to share this horrific incident and waste or my weekend everywhere. Please let your district manager or corporate office know that this I harming your reputation.”
Address: 618 Savage Ct, Longwood, FL 32750, USA
“100% recommend! Had a fabulous time. Quality service performed by John…who is absolutely wonderful. Great communication combined with quality product equals 10 stars! Will definitely refer friends and return again. Thank you John! Highly recommend the models with a top. The Florida sun can be brutal. Worth the upgrade!”
Address: 2 Red Cleveland Blvd, Sanford, FL 32773, USA
“Great experience with Dollar at SFB. The counter for Dollar is run by Hertz. When I showed up after landing I only had to wait about 2 minutes and the car rental only took 5-6 minutes. I was on the road in no time. And they gave me a very nice 2022 Nissan Sentra with 2800 miles on it. It was clean and smelled brand new inside. I was very happy with this rental.”
Address: 1502 W 3rd St, Sanford, FL 32771, USA
“Everyone here is very nice and caring. I used to have plenty of questions about God and the way things work that couldn't, or wouldn't, be answered by the Catholic churches i used to go to. Being baptized then, didn't mean as much as i understand it now. I grew up thinking that knowing more about the bible would depress me, but studying with these people makes me excited for the end of the bible to come and what's going to happen after. In short, thanks to studying with them, I can see exactly how the churches were wrong in many aspects. If you don't want to be lied to anymore, and tired of the "just pray on it" response to questions, study with a Witness. When's the last time you seen a Jehovah's Witnesses group together to spread hate? Never. We have a God of love. Who else then, would desire to spead hate?”
Address: 139 N Oregon St, Sanford, FL 32771, USA
“Thank you Alex, Michele, Jennifer and team for the AUDI experience, & for being responsive when needed🦩! I enjoyed the comfy seating, sanitize, sporty feel, (some wheel vibrations) for work days and play nights (still working no play) :(...Safe view throughout windows from pedestrians and vehicles. Very safe vehicle thats functional for last moment quick travel.”
Address: 541 E State Rd 434, Longwood, FL 32750, USA
“The service agent that took care of us at the Longwood Florida location was great. She was very sympathetic and offered all services the way she should have. The young man who brought us the car was very professional as well. I have never done business with Hertz but that changes today. Great customer service!”
Address: 8000 Red Bug Lake Rd Suite 260, Oviedo, FL 32765, USA
“Great place friendly staff! Very helpful!”
Address: 1752 Rinehart Rd, Sanford, FL 32771, USA
“I had a positive experience but I wish they had more availability with tinting.”
Address: 1177 Rinehart Rd, Sanford, FL 32771, USA
“I rent a car every year to travel and of all the rental car businesses I have gone through this is by far the best. Every time I go in there I am greeted with such kindness and consideration. And ANY and ALL inconveniences I have had they were right on top of it making sure I was accommodated. I truly appreciate all you guys do in making my trips easy.”
Address: 2370 W Airport Blvd, Sanford, FL 32771, USA
“I had to rent a car very last minute for a family emergency in North Carolina and I was a bit leery of using such a small company for a rental, but after trying to jump through the hoops of the bigger rental companies and not being able to rent a car through any of them, I had no choice but to choose this company and boy am I glad that it turned out the way it did. If I could give these guys 6 stars I would. They made it so easy to rent a car from them. Reasonably priced and great quality car. The customer service that I received was great. I will recommend this company to everyone. 11/10 will use them again in the future if I ever need a rental.”
Address: 2001 Red Cleveland Blvd, Sanford, FL 32773, USA
“Very courteous staff. They were helpful in my selection of the right vehicle for my trip. Also the clerk walked me to the car and went through all the safety features. It is very unusual to have that service provided these days.”
Address: 2001 Red Cleveland Blvd, Sanford, FL 32773, USA
“When we arrived home after our flight, we realized that we had put our personal keys in the drop box instead of the keys for the rental vehicle. The folks at National were very helpful when we called, and mailed our keys back to us immediately. Their customer service was outstanding. Also, our rental car was affordable and top notch. We will definitely use National again.”
Address: Orlando Intl Airport, 1178 Red Cleveland Blvd, Sanford, FL 32773, USA
“Loved the GMC terrain upgraded without asking and was at rate paid. They just need to explain, ask, talk, suggest about the tolls and fees to make sure it is understood which tolls are paid especially for tourist who know nothing about tolls.”
Address: 2185 Red Cleveland Blvd, Sanford, FL 32773, USA
“Friendly and fast service. Good quality, clean vehicle.”
Address: 8100 Red Cleveland Blvd, Sanford, FL 32773, USA
“I really enjoyed my experience with this company. They are quick, easy, and professional. A friendly staff makes everything run smoother. I booked online, called the store for questions, and they were so helpful. I picked up the rental when I landed in probably less than 10 minutes. Dropped in off in about that time too. They have a young renters fee, but will rent to people under 25, which is nice. Staff aren't pushy about sales which is also nice. Renting from them if you're in the Orlando area is the way to go!”
Address: 1177 Red Cleveland Blvd, Sanford, FL 32773, USA
“We were helped by Kristen who was a joy to work with. Thank you for all your help selecting, and picking up our vehicle. Great customer service, we appreciate it!”
Address: 4197 S Orlando Dr, Sanford, FL 32773, USA
“Gentleman there was very patient with us and let us handle bank issues before finishing the rental agreement. This was on 1/10. Staff is amazing and car was perfect for our family”
Address: 4114 S Orlando Dr, Sanford, FL 32773, USA
“Used them to take my family to South Florida. Great price especially for a short trip. Easy pick up and drop off and friendly staff.”
Address: 4114 S Orlando Dr, Sanford, FL 32773, USA
“I have been going to Blue Book Cars for the past 25 years now. They are extremely knowledgeable in diagnosing and repair. They have all been very friendly. Most importantly, I trust them. The office staff is just as good! They have great rates on rentals. I've used their cars if my car was going to require a stay in the shop. I highly recommend Blue Book.”
Address: 1441 Alafaya Trail, Oviedo, FL 32765, USA
“Rented a luxury level vehicle for a weekend trip. Enterprise provided me with a nice BMW convertible. I was very happy with the rental (unfortunately the weather wasn't ideal for a convertible); it was great on gas and fun to drive. The staff was friendly and helpful. My only knock is the rental was a bit dirty when I picked it up, but they did offer to clean it for me...I just didn't have time to wait. Overall, great experience.”
Address: 2991 Alafaya Trail, Oviedo, FL 32765, USA
“Very professional, good online pricing, Christine is great agent”
Address: 283 E, FL-434, Longwood, FL 32750, USA
“Everyone at this branch is super nice goes the extra mile to please customers. They have a great manager and it shows in how well they treat the customer. Awesome place to rent a car.”
Address: 101 Forest Park Ct, Altamonte Springs, FL 32714, USA
“I have cancer, so when I had treatment recently I used Mid Florida Patient Transport to transport me to and from my facility. The driver was so nice and the van was so clean. I wanted you to know and I will be calling you again for your service. Thank you. Robin”
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