U-Haul Moving & Storage of Jonesboro at Flint River Rd

Great staff, good clean facility. Excellent customer service experience.

Rhonda and Janet were absolutely amazing and super helpful in making sure every detail was considered for my big move across the country.

It was my first time ever setting foot inside a U-Haul location as it was my first time moving. Janet helped with box selection and made some terrific recommendations that made things easier for me. Rhonda made me feel like a VIP as she personally saw to everything I needed from the truck rental to the auto transport to even a padlock with keys. She made sure that I felt confident in all areas before I left.

I cannot thank you enough for addressing my concerns and providing unmatched customer service. It was extremely refreshing and I hope to do business with you again!

Great customer service, very knowledgeable with what you need to make the dreadfulness of moving the best it can be. From hooking up the trailer, explaining how everything works just in case I needed to take it off myself, what I needed to hook up my lights to the packing supplies of boxes, love the wardrobe box to the right size truck and appliance dolly helped so much. Thank you for all your help Dina. Uhaul is blessed to have you in their team.

WAY TO GO UHAUL. Your NEW MANAGEMENT and STAFF is OUTSTANDING!!!!!! What a turnaround.
I made my reservation online and didn't realize I choose this store, which is closest to my address. My past experience with this store is not a pleasant one and told myself I would not return. I wasn't happy to pull into that parking lot. To my surprise the parking lot was clean. I was welcomed as soon as the door opened from a female voice I couldn't even see behind the counter because she was assisting another customer. When she went to go get that customers truck she acknowledged me again and said she'll be right with me. About five mins later she came back in apologized for the wait. Great customer service. She offered packing supplies to help with my move. I purchased a couple of boxes I didn't even need. We was out the door at my truck checking the text she sent me. My truck was clean, smelled good.