| Category: | Store, |
|---|---|
| Address: | 4002 US-78, 374, Snellville, GA 30039, USA |
| Postal code: | 30039 |
| Phone: | (877) 484-8223 |
| Website: | http://www.lubellafitness.com/ |
| Monday: | Closed |
|---|---|
| Tuesday: | 8:00 AM – 4:30 PM |
| Wednesday: | 8:00 AM – 4:30 PM |
| Thursday: | 8:00 AM – 4:30 PM |
| Friday: | 8:00 AM – 4:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
No issues with purchases. Products are great! Prompt responses to questions…
I love my Bella Thermal Workout Trainer. The quality is AMAZING! I LOVE that I could wear the waist trainer all day without discomfort. I'm 5' 11" and It's very hard for tall girls like me to find a waist-trainer that fits, but this is it! I know with my Bella Trainer my body will be summer-ready 😉.
I always try to support Black owned businesses and will admit that I sometimes hold them to a higher standard. The first time I ordered from LyBella, I was away on a girls trip so several of us placed orders. I received mine timely and it fit perfectly. My sister's took a bit longer to arrive and when she contacted customer service they apologized and immediately issued her a refund. She received her package the very next day. She called to tell them and they said not to worry and to let them know how she liked it. WOW, I was very impressed with the response and response time.
A wonderful experience. Customer service was impeccable and extremely professional. The agent I dealt with was thorough; answered all of many questions and soothed all my concerns about making a purchase. Starting my work out journey was daunting enough but their confidence and knowledge was exactly what I needed. Once I received my items I was so excited and satisfied with the quality of the trainer and the clothing sets. I even received a follow up to ensure I was pleased with my decision. I will be a returning customer and they will continue to have my support in the future. Keep up the excellent work.