Address: 961 N Market St, Waterloo, IL 62298, USA
“Gretchen helped with an online customer service issue. She went above and beyond. She did everything she could to make sure my issue was resolved. Thank you for your hard work and dedication to great customer service!”
Address: 913 N Market St, Waterloo, IL 62298, USA
“Jenna is so patient she helped with making a beautiful memorial for my Grandma!”
Address: 650 N Market St, Waterloo, IL 62298, USA
“Awesome service, price was great. Highly recommend. Fixed mine for less then insurance deductible.”
Address: 235 N Moore St, Waterloo, IL 62298, USA
Address: 919 IL-3, Waterloo, IL 62298, USA
“Evan was super helpful. We bought a screen protector for my sons new phone and he offered to put it on for us. He is vary knowledgeable about phones and went through everything step by step! Will definitely go back if we have phone issues 😊”
Address: 1349 Jamie Ln, Waterloo, IL 62298, USA
“I was in need of a dryer for several months, but was waiting for the right deal, and going to the laundromat in the meantime, when I finally saw a dryer online that seemed perfect at the Sears Hometown Store in Waterloo. I went there in person the next day and they had it in stock, and as luck would have it - I was told that the delivery guys were due back in the store shortly after I paid for the purchase, and the salesperson said he would ask them if they would deliver and set up mine the same day when they got back to the shop. I wouldn't expect that to happen - and fully expected to have to wait awhile for the delivery. But lo and behold, I had barely made it back home (about an hour later) when here came a Sears truck with two awesome delivery and set up guys - Rick and Jake - with my new dryer! They were both so pleasant, upbeat and helpful - and in no time had my new dryer installed, and even switched the door to where it opened to the opposite side that I preferred. I am over the moon with the service I received and my new dryer - highly recommend this store!”
Address: 961 N Market St, Waterloo, IL 62298, USA
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