Address: 5 Craig Rd, Acton, MA 01720, USA
“I've used Big Foot for 2 moves now, the most recent being between 2 east coast cities. The pre-move arrangements for the latter move were not ideal. I would have appreciated more proactive interaction in the few days prior to the move. I reached out to ask when I should expect the truck and was told one thing; later that day, the timing of the pick up changed to the day PRIOR to the day of the move. So. Scramble to finish packing in time to accommodate that schedule. At my request, they did push the timing of the pick up as late in the day as possible, but it would have helped to know more than 2 days prior to the move that I had one less packing day than expected. The workers were organized and swift, but not particularly pleasant. One was downright rude to me and to the staff at the condominium. However, our belongings arrived in good condition and on time. UPDATE: Bob and Mike at BF Moving reached out to me immediately to respond to my concerns listed above. I was very pleased with the timing of the response, their commitment to improvement and continued excellent customer service:”
Address: 14 Craig Rd, Acton, MA 01720, USA
“Irish breakfast is my favorite tea of all but I like a cup of hu kwa with spicy Mexican food and I drink a lot of the tropicana iced tea all summer. The service is also great! !!”
Address: 10 Craig Rd, Acton, MA 01720, USA
“We are so, so pleased with our Spindle mattress!! We did A LOT of research on mattresses and were close to buying a completely different type of mattress when we found Spindle. I called one day to learn more and was so impressed that Kim spent close to an hour on the phone with me explaining the latex and discussing what would be the best option for my husband and me. He even suggested I go to some stores to try out a competitor's mattress--and said if I thought it was best for us, to buy it. The competitor mattress convinced me that I wanted a latex mattress, but Kim's customer service (and the price!) convinced me I wanted a Spindle. After a few more conversations with Kim by phone and e-mail, we decided on the best options for us. We have had it about a month now & are SO pleased. I have had a significant reduction in the back and hip pain I feel when I wake up in the morning--some mornings I have no pain, which is remarkable! Furthermore, we love that we can customize our mattresses. We bought 2 twin XL for our king bed. I LOVE being able to move layers around to get the perfect fit for each of us. We are both sleeping SO MUCH better than on the memory foam mattress we replaced. And did I mention the reduction in pain??? So, so grateful to have found Spindle!”
Address: 5404, 19 Craig Rd, Acton, MA 01720, USA
“Pricey but nice furniture.”
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