Address: 401 Cedar Hill St, Marlborough, MA 01752, USA
“My elderly mom now lives in Riverbend of South Natick, skilled nursing facility. We use ambulance and wheelchair van transportation fairly frequently. Our first ambulance (12/12/19) was delayed by fire/accident/emergency transport to ER, a delay of 90+ minutes. Out of their control, the scheduled EMT staff apologized many times over. Then they arranged for a second ambulance & EMT staff as we rescheduled/postponed the 11 am appointment to 1 pm.. Busy, running from another transport, the 2nd team of SONNY and SARAH showed up a few minutes after next ETA. By then, my mom & I had been waiting from 10:15 to 12:35. The team of Sonny & Sarah were professional, friendly, and so humorous! Just what we needed. I sat in the front with Sarah, driver, while Sonny attended my mom (96 yrs old) in the back. S&S made us laugh and brightened our day that had started with frustration. Thanks to this pair we finally arrived at medical appt and successfully returned to Riverbend one hour later.”
Address: 72 Cedar Hill St, Marlborough, MA 01752, USA
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