Category: | Car dealer, Car repair, Store, |
---|---|
Address: | 785 Washington St, Hanover, MA 02339, USA |
Postal code: | 02339 |
Phone: | (781) 924-6300 |
Website: | http://www.columbiamotors.com/ |
Monday: | 8:30 AM – 6:00 PM |
---|---|
Tuesday: | 8:30 AM – 6:00 PM |
Wednesday: | 8:30 AM – 6:00 PM |
Thursday: | 8:30 AM – 6:00 PM |
Friday: | 8:30 AM – 5:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | 11:00 AM – 3:00 PM |
Great guys, great customer service!
My search for a used Honda Fit with a manual transmission and low mileage took me to this car dealership all the way on the other side of the state from where I live. There are few things I hate more than buying cars because people always try to con you and do the hard sell. Additionally as a woman I will say that more than once I have experienced chauvinistic, condescending behavior from car salespeople, which is pretty appalling. When I spoke with Bob on the phone, he understood I was coming from Western Mass. and he said he would put the keys aside for me and if someone else wanted to look at the car he would explain I had first dibs and was on my way. When I arrived he handed me the keys and said go check it out and if you like it bring it around to the front and I'll put plates on it and you can test drive it. The hands off approach was so refreshing and lovely. The car was great and he handled the rest of it with me from across the state with clear communication and responsiveness. When I returned to pick up the car, everyone was ready for me and I was in and out of the dealership in an hour. Bob and the rest of the staff treated me with respect and did not play any games. The car is in great shape and everyone there was so professional and straightforward. I would glady drive two and a half hours again next time I need a car.
I've purchased mutliple cars from Dave and we couldn't be happier. From Sales to Service the experience was bar none. I recommend them to anyone looking for a quality used car.
Very friendly staff. Felt extremely comfortable
This was my first time at this dealership . Everyone was so helpful, from Bob, the salesman to Heather in finance to Sarah closing the deal!! The car was awesome too. I would definitely be back there to buy another car . Great job everyone!!